Customer Ratings & Reviews
- Model:
- JES1657SMSS
- |
- SKU:
- 6237753
Customer reviews
Rating 4.3 out of 5 stars with 2871 reviews
(2,871 customer reviews)Rating by feature
- Performance4.5
Rating 4.5 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a 6 year old LG. I wish the button lit up and I do not like that I have to press "time cook" before I enter a time.
I would recommend this to a friendRated 4 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good Microwave. The only issue Is about the buttons which are not easy to read.
I would recommend this to a friendRated 2 out of 5 stars
Died after 1-1/2 years of light use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've never had a microwave last such a short time, but this one stopped working 1.5 years after purchase with very light use (single person who travels half the time). Disappointing.
No, I would not recommend this to a friendRated 3 out of 5 stars
Did t last too long
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked how it’s supposed to work.. but died after about 16-18 months after purchase. I’m pretty sure it’s not supposed to die after this little time..
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Rated 5 out of 5 stars
GE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we use microwave every day the sensor cooking make it inposably over cook food.
I would recommend this to a friendRated 5 out of 5 stars
GE Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love GE products made in our own USA!!! I especially Love my new GE - Microwave I just purchased from Best Buy!!! You will too and likewise, will always have your favorite Popcorn churned out in minutes!!! Pick one up up today!!!
I would recommend this to a friendRated 4 out of 5 stars
Took three attempts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon returning two previous larger model’s with defective touch pads I finally got one smaller version that is working so far
No, I would not recommend this to a friendRated 3 out of 5 stars
Was Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a larger GE 2.2 that died after about ten years. The light inside is so dim on this one that I returned it and got another 2.2. It seems like a strange criticism but apparently I check things often as they're cooking.
I would recommend this to a friendRated 5 out of 5 stars
Good microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave easy and stable. Previously bought whirlpool not good..
I would recommend this to a friendRated 5 out of 5 stars
Nice microwave for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a 2 year old Whirlpool microwave (which was our 2nd one in less than 8 years). Figured we needed to switch brands after our bad luck. This GE looks good in our kitchen, has tons of power and the features we actually use.
I would recommend this to a friendRated 4 out of 5 stars
powerfull microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this thing is fast...heats and cooks everthing better than our older microwave...easy menu layout with 1150 watts...matches our other cookware if you are worried about design features
I would recommend this to a friendRated 5 out of 5 stars
Perfect microwave for me!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Microwave replaced a 10 yr old similar GE microwave. The buttons are the same, but rearranged and smaller. Got used to that quickly. It does all I want in a microwave plus more. Love it!!
I would recommend this to a friendRated 5 out of 5 stars
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. With all the additional services, ie sensor heating, are great. I usevit for more than my prior microwave. Great purchase and was able to use rewards to reduce my cost.
I would recommend this to a friendRated 5 out of 5 stars
GE micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful and simple to use. Meets or exceeds all our needs. Most meals call for 1100 watts and 1150 everything's done
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter it’s okay but bigger than I thought
I would recommend this to a friendRated 5 out of 5 stars
Exactly what we needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's big on the countertop so make sure you measure beforehand, but it is the right capacity for cooking anything we need to fit in there. We have had it for a month and no problems. Really easy to operate!
I would recommend this to a friendRated 4 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new microwave it was about time to replace
I would recommend this to a friendRated 5 out of 5 stars
Great Microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a workhorse. Excellent durability, quality, and super touchpad.
I would recommend this to a friendRated 4 out of 5 stars
good product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it a year ago and use it every day. It does a great job, but it does emit a small hum noise even when not running.
I would recommend this to a friendRated 5 out of 5 stars
AMAZING QUALITY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this microwave for about almost a month now and it’s working amazing! No complaints whatsoever; it’s fast and efficient! I highly recommend this microwave for anyone who is looking for one!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Congratulations on your new microwave. This is such a nice model and we are so happy to hear you are pleased with its performance. We appreciate your recommendation. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA





