Customer Ratings & Reviews
- Model:
- JES1657SMSS
- |
- SKU:
- 6237753
Customer reviews
Rating 4.3 out of 5 stars with 2871 reviews
(2,871 customer reviews)Rating by feature
- Performance4.5
Rating 4.5 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for helping me select this item as the best for my needs. It is exactly what I expected and needed.
I would recommend this to a friendRated 5 out of 5 stars
recommend for basic needs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! But I'm having to learn the new way of microwaving considering I replaced a great one that was 35 years old and worked wonderfully until it didn't. This one runs much more powerfully.
I would recommend this to a friendRated 5 out of 5 stars
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With plenty of space inside for home use, power enough to heat food quickly and the color to match our other appliances, this microwave is perfect for our kitchen.
I would recommend this to a friendRated 3 out of 5 stars
Great product/horrible transaction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love the microwave. Pickup was great! HIWEVER….payment was supposed to go through my Pay pal Credit, but instead it went through my bank account and caused a huge issue with transactions being declined causing NSF
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was a great and it is better than the Kitchen Aid installed from the house. Got it a real good deal from Bestbuy in Deal of the day, but it is too small to fit in the original drop in cabinet and had to return it.
I would recommend this to a friendRated 4 out of 5 stars
…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem I have found so far is the brightness of the screen could be brighter.
I would recommend this to a friendRated 5 out of 5 stars
Best microwave for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased these for our employee break room and they have been the best microwaves so far! Will definitely purchase more when the time comes.
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent Product, I been buying this product and do all the functionality needed in a microwave
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great direct replacement for a unit that had failed
I would recommend this to a friendRated 3 out of 5 stars
Microwave needs brighter keypad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon opening, the Microwave had scratches and for some reason black marker scribbling on it, don’t know the reason for this. Also it didn’t sit level on the counter. I exchanged the Microwave and so far so good. The only issue I have is in regard to the keypad it needs to be a little brighter even with the lights on. Also it does not sit level on countertop.
I would recommend this to a friendRated 4 out of 5 stars
My thoughts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the micro has performed well overall, I wish the touchpad were more easily responsive. You have to really land on it to get action.
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and quick delivery as promised. Thanks Best Buy!!
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Big space. Almost too much. But its fine. Big
I would recommend this to a friendRated 5 out of 5 stars
Fills the bill.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing a very old unit. This is much outwardly smaller yet not much smaller in its interior space. Much more power. The controls are pretty straight forward. Quite happy with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
Replacement for GE Lemon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave, this served as a replacement to a 2.5 year old GE that was under Geek Squad warranty. We are very accustomed to the easy control panel and power level of GE. Let’s hope the last GE microwave was a lemon.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi Nick - Thanks so much for taking the time to share your experience. It's disappointing to hear your last microwave needed to be replaced but we're happy Best Buy was able to help. We are confident you'll enjoy your new unit and will be happy to help if you have any questions. - John@GEAppliances
Rated 4 out of 5 stars
Good cooking
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice operation. Labeling a bit hard to read at some times. Even cooking. Good replacement for our smaller microwave
I would recommend this to a friendRated 5 out of 5 stars
good microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a microwave that works so I love it, no need for something fancy
I would recommend this to a friendRated 4 out of 5 stars
Works well for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy this to replace a similar model that lasted about a year and a half. These inexpensive microwaves don’t last very long but they’re cheap enough to replace.
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I highly recommend! Wish I would’ve gotten them sooner!
I would recommend this to a friendRated 5 out of 5 stars
Great value for the price!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! No issues! Comparable to whirlpool but more economically priced! Great quality for the price!
I would recommend this to a friend





