Customer Ratings & Reviews
- Model:
- JES1657SMSS
- |
- SKU:
- 6237753
Customer reviews
Rating 4.3 out of 5 stars with 2871 reviews
(2,871 customer reviews)Rating by feature
- Performance4.5
Rating 4.5 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the same GE microwave for about 11 years. It still ran great, but the inside ceiling of it was peeling. I stuck with GE because I think they're dependable. I love my new microwave!
I would recommend this to a friendRated 5 out of 5 stars
Wonderful Best Buy service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I got was defective as there was sound coming out from the back when the fan was on. Best Buy immediately replace with a new one.
I would recommend this to a friendRated 1 out of 5 stars
Died after 4 months - the warranty is a lie!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 4 months. We only use this microwave for popcorn and heating up rice. GE refuses to service or replace it, the warranty is a lie! They wanted us to buy a new microwave instead for the same price out of our own pocket and offers to reimburse it SIX MONTHS after the new microwave was purchased. They wanted us to send the new receipt to them via priority mail (again out of our own pocket) so they can process the reimbursement. The time that takes us to send back and forth the receipt and for them to give us a reimbursement cert takes about 6 months minimum to a year! Is this a joke? The hassle of going back and forth to the post office and taking day offs just to do this (not everyone has a job that you can easily take off willynilly) have me flabbergasted. SAVE YOURSELF THE MENTAL STRESS AND HASSLE! AVOID THIS PRODUCT AT ALL COST! DO NOT BUY!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are so sorry for the ordeal you have been through with your microwave. Smaller appliances such as this are not able to be serviced. We apologize for the inconvenience on the steps needed for your refund. our consumer relations is happy to help walk you through this and make it as painless as possible. Keep in touch! - John@GEA
Rated 4 out of 5 stars
GE Microwave 1.6
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Replaced an older GE microwave. Heats better than the old one.
I would recommend this to a friendRated 4 out of 5 stars
Strong little microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little microwave packs a lot of punch. Usually heats food in less time than advertised on food label. Good value for the price.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seriously very good product,I recommend it I recommend it
I would recommend this to a friendRated 5 out of 5 stars
Decent microwave oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this last month to replace a failing microwave. Seems they all last about 3-4 years but so far this one is working well.
I would recommend this to a friendRated 5 out of 5 stars
Great Choice!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave with sensor cooking has lots of features that I was looking for and has lots of power cooking food and reheating in a timely manner.. also the fact that it is stainless steel makes it even better.
I would recommend this to a friendRated 4 out of 5 stars
GE Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A reliable and usable microwave, I have not used many of the preprogramed time settings, but otherwise a reasonable product.
I would recommend this to a friendRated 5 out of 5 stars
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality goes well with my appliances, works great.
I would recommend this to a friendRated 5 out of 5 stars
Greaat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great Appliance would buy again, and any other
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Matches my cafe appliances
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Was a good price. Nice size & easy to clean.
I would recommend this to a friend Rated 4 out of 5 stars
Powerful cooker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Be careful of power settings. On maximum is will cook very fast. The information panel is dimly lit and difficult to read.
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was good for my necessities, this item was perfect for my needs, thank you
I would recommend this to a friend- Pros mentioned:Heating speed
Rated 3 out of 5 stars
It makes a little more noise than my old microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall heats up pretty quick. Like it. Matches my refrigerator.
I would recommend this to a friend Rated 5 out of 5 stars
Works great the second time around
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. First one quit in two days, second one works great
I would recommend this to a friendRated 5 out of 5 stars
Basic necessities
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spoiled by things like sensory cooking, finding what we needed to replace our previous microwave brings those small comforts to life
I would recommend this to a friendRated 5 out of 5 stars
Best MW ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would buy this over and over. This is easily the best microwave Ive ever owned
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this microwave and it cooks perfectly. I love that it is 1150 watts so it’s quick.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great microwave at a even better price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In replacing our old microwave we were happy to find this one at Best Buys. It operates great with very good controls. Better yet, it came in at a great price. We ordered on line and it was delivered to our door promptly.
I would recommend this to a friend





