Customer Ratings & Reviews
- Model:
- JES1657SMSS
- SKU:
- 6237753
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
Wonderful Best Buy service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I got was defective as there was sound coming out from the back when the fan was on. Best Buy immediately replace with a new one.
I would recommend this to a friendGreat microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good product. Easy to use. Excellent and clearly labeled control panel.
I would recommend this to a friendGreat value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This oven is a lot like the one it replaced.We just need to relearn buttons etc. We are hoping it lasts as long as the other one.
I would recommend this to a friendGREAT PURCHASE !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and looks great. We like it so much that we are looking to purchase another for our camp!
I would recommend this to a friendDeeper than Expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice microwave for the price. No concerns except I did not realize this model was deeper than my old unit. Still fits in the designated space, but barely. Check the specs on all machines before you order.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im happy with my purchase and was able to get it discounted due to open box,cant beat that.
I would recommend this to a friendNice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ours broke and this one was on sale. It was the perfect replacement.
I would recommend this to a friendKitchen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good my mom is loving it. Specially withe cooking sensor future.
I would recommend this to a friendLove it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My microwave that I had for 30 years finally died , so I got this GE because I like GE . Had it for a couple of months already with no issues.
I would recommend this to a friendDied after 4 months - the warranty is a lie!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 4 months. We only use this microwave for popcorn and heating up rice. GE refuses to service or replace it, the warranty is a lie! They wanted us to buy a new microwave instead for the same price out of our own pocket and offers to reimburse it SIX MONTHS after the new microwave was purchased. They wanted us to send the new receipt to them via priority mail (again out of our own pocket) so they can process the reimbursement. The time that takes us to send back and forth the receipt and for them to give us a reimbursement cert takes about 6 months minimum to a year! Is this a joke? The hassle of going back and forth to the post office and taking day offs just to do this (not everyone has a job that you can easily take off willynilly) have me flabbergasted. SAVE YOURSELF THE MENTAL STRESS AND HASSLE! AVOID THIS PRODUCT AT ALL COST! DO NOT BUY!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are so sorry for the ordeal you have been through with your microwave. Smaller appliances such as this are not able to be serviced. We apologize for the inconvenience on the steps needed for your refund. our consumer relations is happy to help walk you through this and make it as painless as possible. Keep in touch! - John@GEA
GE microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a GE for microwave for almost 40 years. Finally had to upgrade, so went with another GE. So far so good.
I would recommend this to a friendExcellent microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. This is my second time buying. Always reliable brands
I would recommend this to a friendStrong little microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little microwave packs a lot of punch. Usually heats food in less time than advertised on food label. Good value for the price.
I would recommend this to a friendMister H
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this microwave oven to replace one that stopped working. It does everything that we need it for. It was a good investment.
I would recommend this to a friendGE Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A reliable and usable microwave, I have not used many of the preprogramed time settings, but otherwise a reasonable product.
I would recommend this to a friendGREAT, RELIABLE MICROWAVE!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this microwave for a while now and it is very reliable!!! Highly recommend!!!!
I would recommend this to a friendGreat Choice!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave with sensor cooking has lots of features that I was looking for and has lots of power cooking food and reheating in a timely manner.. also the fact that it is stainless steel makes it even better.
I would recommend this to a friendPowerful cooker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Be careful of power settings. On maximum is will cook very fast. The information panel is dimly lit and difficult to read.
I would recommend this to a friendExcellent purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is attractive. Controls are easy to read and understand. Interior is spacious.
I would recommend this to a friend- Pros mentioned:Heating speed
It makes a little more noise than my old microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall heats up pretty quick. Like it. Matches my refrigerator.
I would recommend this to a friend