Customer Ratings & Reviews
- Model:
- JES1657SMSS
- |
- SKU:
- 6237753
Customer reviews
Rating 4.3 out of 5 stars with 2871 reviews
(2,871 customer reviews)Rating by feature
- Performance4.5
Rating 4.5 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
GE 1.6 cuft microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE microwave works great- easy setup and install- instructions are clear. This was delivered within 3days
I would recommend this to a friendRated 4 out of 5 stars
GE microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice GE microwave. So far works good. Large turn table for larger plates. Thanks Best Buy!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, Thanks for sharing! We're glad you're enjoying this model and we'd like to welcome you to the GEA family. It's a pleasure having your business and if you have any questions come up let us know. Have a wonderful day! -Sylvia@GEA
Rated 3 out of 5 stars
Runs too hot!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item looked great, but it cooked WAY TOO HOT! Popcorn was getting burned and mac n cheese dried out... even on a lower power
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Microwave. Nice Metal Finish. The stainless steel look is very nice. Probably cooks food well, if you are into that type of thing.
I would recommend this to a friendBrand response from GE Answers
Posted .We greatly value your feedback and appreciate you taking the time to reach out to us about your new microwave. We love to hear how much you have been enjoying it. You are welcome to contact us any time with questions you may have as we are always here to help! -Chris@GEA
Rated 4 out of 5 stars
great unit!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my only gripe is that you cannot just enter a cook time.
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Different from previous appliance.
I would recommend this to a friendRated 5 out of 5 stars
Good Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Microwave for our employee and so far it works great!
I would recommend this to a friendRated 5 out of 5 stars
Perfect for our pantry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have always had GE microwaves - this one works as well as they all have. I don’t use for much more then popcorn and heating leftovers so it’s tucked in our pantry - no issues at all yet.
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great microwave. heats up my food fast. plenty of space.
I would recommend this to a friendRated 5 out of 5 stars
Great so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's the best microwave purchase I have made. No regrets
I would recommend this to a friendRated 5 out of 5 stars
Great Microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took my time researching and found this microwave and it's exactly what I was looking for as far as value, size and wattage.
I would recommend this to a friend- Pros mentioned:Performance
Rated 2 out of 5 stars
Broke after 10 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave worked great for the first 10 months, now it wont even power on and has been virtually impossible to get it serviced or returned
No, I would not recommend this to a friend Rated 3 out of 5 stars
Not simple to use. Once you get it going, it wor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve only had the microwave for a couple of weeks, so our opinion may change. The oven seems fine, but is not readily easy to use/program. I’ve used half a dozen microwaves over a 35 year period and they were all easy and intuitive to use. This one requires you to use the owner’s manual.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that your microwave has been harder to use than you had originally expected and apologize for any hassle that was created. If you haven't done so already, we recommend you check out the owner's manual, linked here: https://files.bbystatic.com/HObLlvG%2Fxjt5Gu5EeYEfaA%3D%3D/a2135b81-abb0-43c7-8a88-e08fb044d4ff.pdf If you prefer a physical copy, we would be happy to send you one free of charge. Just reach out to us on social media and we will be glad to help. -Chris@GEA
Rated 5 out of 5 stars
.......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is first product from GE so far one of the good purchase i have done
I would recommend this to a friendRated 5 out of 5 stars
Powerful
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big and powerful. What normally took me 1-2 mins to geat up now only takes half the time. Got it during a sale so it was a great deal.
I would recommend this to a friendRated 5 out of 5 stars
Great buy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, works bery well, good quality for the money.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer was delivered in a timely fashion when we really needed it. We are satisfied with the product.
I would recommend this to a friendRated 5 out of 5 stars
Great Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave but it slightly large for a countertop microwave
I would recommend this to a friendRated 5 out of 5 stars
Great versitle microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features and easy to use. Makes great popcorn and heats beverages quickly. I bought a much more expensive LG last year and this unit is much better.
I would recommend this to a friendRated 4 out of 5 stars
Good compact microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was small enough to meet our space requirement, but it is under powered. Works great, just needs more watts.
I would recommend this to a friend





