Customer Ratings & Reviews
- Model:
- JVM3162DJBB
- SKU:
- 4916904
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the overall performance, ease of use, and design of the 1.6 Cu. Ft. Over-the-Range Microwave and Defrost, noting its good functionality and preset buttons. The size and included features also meet customer needs. However, some customers have reported concerns about the button responsiveness.
This summary was generated by AI based on customer reviews.
Good microwave nice and user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st microwave I installed my self. No issues I took out the old one the brain was shot. Put the new one in no issues. Only problem was the explanation of the grease rap not very clear where it went and the holes were tight to line up a little more play with the hole alignment would have made it a breeze
I would recommend this to a friendExcellent product, quality and price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, great quality and price. Long-lasting product.
I would recommend this to a friendGreat replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace our old microwave that was falling apart piece by piece. This one is very sleek, easy to install and easy to use. Very pleased
I would recommend this to a friendNew Microwave for Parents
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Great price for the features. Absolutely love it!!! The added bonus was free installation with my Best Buy Total Membership.
I would recommend this to a friendLOVE IT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave and all its features. Easy to install with help of a second person! We have had 0 problems, easy to clean as well! Love the fact that you do not need to press any button to open its microwave door!
I would recommend this to a friendMicrowave
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave,use it everyday . I have not had any issues so far and it's easy to use
I would recommend this to a friendok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok except door has to be slammed to be closed, which makes a loud noise. Wish it were easier to read the function keys
I would recommend this to a friendOver the Oven Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review will not help much since I ended up returning this because it was too large for the opening I had to work with. I ended up returning it for a low-profile unit which gave me the added clearance I needed between the bottom of the microwave and the oven top.
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate all feedback provided on our appliances. We're glad to hear you found the microwave you needed and a better fit. Let us know if there is anything else we can assist with.
Fab Appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! Great features! I like the bright light that illuminates my range that is right below. This is a step up from my old GE Microwave that lasted 24 years! Love it!
I would recommend this to a friend- Pros mentioned:Overall performance
So far, so good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is hard to review something without enough time to use it regularly. When we have a tenant moving into our rental, I am looking forward to a quality product. Best Buy delivered the best deal with shipping for the item we selected. This makes my commitment to purchasing items from BB a very positive experience.
I would recommend this to a friend - Pros mentioned:Overall performance
I would do it again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is just what we wanted and the two gentlemen that installed it were knowledgeable, courteous and very tidy. Overall a great experience.
I would recommend this to a friend Great microwave for the money!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave for the money. Quick free delivery and Best Buy credit card discount really sealed the deal.
I would recommend this to a friendReplaced an old model
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an old model which lasted about 15 years. Since the GE brand has been good to me, I figured stick with the brand. I found it pretty easy to install (without outside ventilation).
I would recommend this to a friendMicrowave replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great assistance from Best Buy staff regarding my options & space requirements. Delivered in a timely manner without any problems. I find it easy & simple to operate. Very happy with the purchase. Thank you Best Buy!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, we're sorry to hear about your previous model, but we're glad you found this Over-the-Range Microwave to be a suitable replacement. It's always exciting to get a new appliance, and it's even better when it exceeds your expectations. Thanks for the review and have a great day! -Sylvia@GEA
Replacement Microwave
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great! Works great! Great price! Service and delivery was great!
I would recommend this to a friendEasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first over the range microwave and was worried about buying one.i did review this online to see what extra features it had before buying it.i was happy with the details and the price for my budget. It was not as easy as I thought to find a white one. I was very happy with the best buy transaction
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to install and works great. Good price.
I would recommend this to a friendGood microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works as advertised. No bells and whistles but does a good job. Note that the new version of this same model doesn’t use the same bracket as previous years
I would recommend this to a friendFast and quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the quietest microwaves I've ever used. Very good exhaust fan and two levels of lights (nightlight and regular). My only quibble is that the keypad doesn't light up, so keys are difficult to see in dim lighting. Hope it lasts as long as the GE unit it replaced, which went 30 years!
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome Range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quite and beautiful over the range microwave.
I would recommend this to a friend