Customer Ratings & Reviews
- Model:
- JVM3162DJBB
- |
- SKU:
- 4916904
Customer reviews
Rating 4.4 out of 5 stars with 8650 reviews
(8,650 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the overall performance, ease of use, and design of the 1.6 Cu. Ft. Over-the-Range Microwave and Defrost, noting its good functionality and preset buttons. The size and included features also meet customer needs. However, some customers have reported concerns about the button responsiveness.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Its quiet. Has 2 brightness settings for the lights. Looks great.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
New appliances sell a home !!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace old appliances in our home we were selling. Pretty sure the new appliances sold the house. Very happy
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Very good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the best one. Eve thing works well thank you best buy
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works like a charm
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to replace my old Microwave in my house and I must say it works perfectly.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Amazing product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing! I have no issues installing it. The employees were very good on taking it to my car.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works great, and the installation process was amazingly smooth.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
A disappointment
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So we’ve had this micro wave just about two years and sadly, it’s kind of a disappointment. It wasn’t the cheapest option but maybe a year into owning it we noticed the sounds turn on and off randomly-not good if you’re using the timer and it’s silent. And it also doesn’t always warm up food for awhile. Again, it’s just here and there and we never know when but we tried to spend some money so we would have something decent for a long time and eliminate excess trash in the world but it really isn’t great.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .For this model, the vent fan will automatically start when using any cooking cycle on the Microwave and will operate during the entire cooking cycle. If your microwave runs but is not heating, there could be one of many components that is not working properly. Please make sure the “Timer” function was not inadvertently used. Also check to ensure the door is closed securely; open the door and close it firmly. This confirms the engagement of the door's safety mechanisms. -- If these suggestions do not solve the problem and the microwave still won't heat, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Rated 5 out of 5 stars
GE MIRCOWAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. Works great and looks great. Fit right into the original space.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave has a good quality. It works well. This is what we need.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend Rated 4 out of 5 stars
GE Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great most of the time but once in a while it will freeze up and I will have to unplug it and plug it back in.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great price matches other appliances easy to install
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Nice and affordable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and install was easy. Came with template and clear instructions.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An inexpensive microwave replacement, perfect for my much needed broken one. Very easy to install and operate. Quite powerful too!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my microwave over stove got the best service at Best Buy I have baught all my new appliances and tvs through best buy
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave!!! It has upgraded my kitchen . Work perfectly. I highly recommend this product
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
GE appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my microwave is very silence. All the future works fine. GE is my brand
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Solid quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave! Recently renovated the kitchen and it came out nice.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 1 out of 5 stars
AVOID! Bad Design flaw with fuse.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This model felt really nice at first. But beware the faulty fuse! If you open the door before the microwave is done cooking it shorts out the entire system. This started happening after about a year... well out of Best Buy's warranty period. You then have to remove the front and top vent in order to replace the fuse. So infuriating. After searching message boards, I found out this is a common issue with this model which we didn't know before buying. Since we bought it we've changed the fuse at least 10 times and it still occurs. Major defect. Avoid buying this model if possible!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your microwave is frequently blowing out its fuse. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE MICROWAVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave as an open box. It came with all parts and is in excellent condition. So far it works great and I am happy with my purchase.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend Rated 5 out of 5 stars
Great and easy to install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great and super easy to install if u want an over the counter style.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend




