Customer Ratings & Reviews

It is very good product!! Easy to installed . I recommend this microwave without a doubt

This series of GE microwaves is known to have issues with the display. Mine was good for the first 6 months then occasionally flashed on the 2nd digit. I didn't think anything of it. Just after the year warranty expired the 2nd digit went completely crazy to where it is now often unreadable with the various segments of the number either not showing or randomly flashing like a strobe light. I am now buying a replacement control board to fix this (part WB27X29801) for about $100. Shame on GE for not having better quality control on these. Also, the glass rotating plate inside is fairly delicate. A coffee mug hit the plate when being placed inside and a chunk of the lip cracked off leaving a jagged edge (another $100 replacement for the official GE plate). On top of this, Best Buy uses a terrible outside company for installations called Premier Logistics. I have never seen bigger idiots. It’s like the Three Stooges were sent to install this. They were shocked it wouldn’t fit on the existing bracket and were very hesitant to install a new one (like they weren’t totally sure how). When they finally did start installing it 2 guys did most of the work while the 3rd stood around supervising. The supervisor then decided to randomly touch the microwave which he then immediately sliced his hand on and proceeded to bleed all over my kitchen floor while trying to nonchalantly hide his hand from me. I had another terrible experience with Premier Logistics about a year later when a different team came to deliver and install a dishwasher at which point they flooded the kitchen and tried to scam my elderly parents out of $200. Before you buy anything from Best Buy, check to see if Premier Logistics will be involved in any way (delivery, installation, etc.) and if so look somewhere else. I would not buy this microwave again and I’m very hesitant to buy any appliance from Best Buy because of the aforementioned issues with the install team.

It took me a long time to pick a microwave. For the price point and everything about it is just perfect. Couldn’t be more delighted and I question myself before I purchased it and so glad I did

Great follow through from Best Buy and Geek Squad. They made this a lot easier than I expected. The only glitch was the first unit they delivered was damaged. The service man noticed the damage and told me before they installed it. I was impressed with his honesty. When they brought the replacement, it took less than 30 minutes for them to install.

Good product that gets the job done! Reasonably priced.

I like it, but the door is a little wobbly. Works great. Looks great. Just that door tho. Could be a little more steady

Works well. Much quieter than previous ge profile unit.

Innovated and updated version of my previous microwave.

Wife is happy with it. Easy installation, looks great.

My old GE microwave died after 27 years. It really served me well and I guess it had to go sometime. I purchased a new GE microwave in stainless steel and had it installed by BestBuy. They did a fantastic job and the technician was friendly and was great at getting microwave installed.

Okay, as far as microwavesgo... this has been my favorite! The popcorn feature alone makes it worth while. Nice size and features are great. The melt/thaw feature is very good.

The microwave fits nicely above my stove. It is high powered and serves the purpose at a great price. Excellent Buy!!

Our over-the-range microwave died after 15 years of service. Our local Best Buy, Lebanon, NH, surprised us by having this model in stock. It's a new version of the model we had. It's a great microwave and saves precious kitchen space. The instructions were easy.

Works great, good quality! Was the perfect fit.!!!

I’m the type to look at the beauty of an appliance as well as it’s functionality, and this over-the-range microwave is beautiful!! Now I want to replace all of my other appliances...

This microwave has been great. It fit it nicely. A bit difficult to install ourselves but not due to the item. It has all the functions I need and loks great in my kitchen.

We've had this Microwave before and it suits all of our needs.

Microwave was easy to install; excellent instructions. The appliance has a very clean appearance.

It’s really nice. Just like my old one but better. I buy all my appliances from Best Buy.

Looks very nice in our kitchen. Love how powerful It is.