Customer Ratings & Reviews

We Do Not recommend this microwave. It only last approx 2.5 yrs since purchased. The one we replaced with this ge was a Kenmore and it lasted 10+ yrs. We've been having problems with this one for quite a while now. The done ding stopped working. The timer sound stopped working. We have to unplug and replug in alot because the key pad locks up and doesn't work. So We won't be buying any more GE products from now on!

This microwave replaced the original builder installed over the range microwave dating from 1998. It was a simple install and everything works great. The keypad is a little harder to press and the door feels a little clunky but this is the base price point. It was on sale for about $160.

Had GE for 15 years so my comparison is to the old one. Bought this one about 2 weeks ago Positive: Much quiter than old one Works as well or better than old one While a little smaller fits well and looks good Geek Squad was very good Negatives: You must push the key pad much harder for response (worse problem to me, affraid key pad cover is going to crack over time) Pad is not lighted Time light lights up the whole room at night have trouble making out the time due to the size of the colon (;) between the numbers

Good value for the price(under 200 on sale). Has all basic microwave functions. Fairly easy to install..would be nice if there was a standard for manufacturers regarding wall mounts and holes on top. Would like to have a back lit key pad, but overall a good basic microwave.

The microwave does the job and operates well. It is not easy to use and the design is clunky. I first notice the time display is hard to read because the light behind the : in between the numbers is so bright the numbers are hard to see. The touch screen requires a hard press to enter the selection. For people who are not strong or who have hand pain this is difficult. The sound when opening and closing the door is loud. I needed to stay with this color and now wish I had spent more. It is OK for the price and does the job.

Finally got it installed on 13 July 2020. It is easy to install but 2 people are needed to do the uninstall of the old one & the install of the new one. This one replaces the older model (same Manufacturer). The design of the door on this one is slightly different so it touches the cabinet door about 1/64 on an inch. Needed to install the hanging bracket and drill new holes through the cabinet above the microwave It took just under 1 hour from unpacking & complete install. It operates much like the older model, but keypad buttons are in different locations. When doing Express Cook, Keys 1 through 6, there is a slight delay when pressing the start button. I operates exactly like its' predecessor model. And for the cost of the unit I am very happy with it.

A very good value for the price. Minor comments re: the keypad. Its layout is a bit counter-intuitive, and one also has to really press the keys (no light touching here) to get them to work. Also, the contrast of the lettering, etc., of the keypad against the background is not strong, making the keypad difficult to read in dim light. In the next iteration of the product, I would strongly encourage the manufacturer to give this aspect of the product more careful attention. Otherwise, the microwave itself works fine.

Door is really clunky, keypad takes effort to push, loud, no control anymore for the beeper. Do like the fact you can turn off the turntable. Had my other one for over 16 years. Hope this one last as long.

This was purchased to replace a 21 year old over the stove microwave. It was fairly easy for my son to install. It took about 1 1/2 hours. The new microwave is a bit more powerful than the old one so we have to decrease some cook times. It’s quieter than the old one and has a nice bright light both inside and over the stove. The only negative is it’s hard to read the keypad in dim light.

Purchased this GE item to replace two consecutive faulty Samsung products. This is well-built, easy to use, and you don't have to stab the buttons multiple times, at 80 lbs pressure, just to get a value to enter. The only improvement recommendation is to eventually backlight the keypad so you can use the product without a secondary light source.

It works fine but I prefer the white one I had as far as color . The keypad on the old one was easier to see and it also had a rack for 2 level cooking. It took 3 tries to get it in the spot as the template and directions did not work. Had to move the top of the template down a quarter inch instead of flush to be able to tilt it enough to hook it on the frame on the wall behind it. As far as operation it is a microwave and does what I need it to do. . had to buy one that fit the dimensions of the hole opening as there are 2 cabinets to the sides and top. Of course you can get it installed for another $125 for simple and up to $175 for more complicated.

I t does everything well lots of shortcut features,easy to clean, especially inside, and outside. There is only one thing I don’t like about it the key pad is not illuminated, you must have the room lights on in the room to see the key pad

I would give this negative stars if I could but the lowest it allows is one. We installed and same day one of the buttons got stuck, loud beeping occurred and no button worked to shut off or change setting. Had to unplug it to shut it off. A few days pass and the keypad shows nothing but it turned on by itself and the plate was spinning with light on with no way to shut it off. Had to unplug it again. This product is clearly defective and now I’m stuck beyond the return window with a defective, dangerous microwave that turns itself on and won’t shut off

Nice looking microwave. We installed it ourselves and had no problems. Only negative is the words and numbers on the keypad are a little hard to read in a dimly lighted kitchen. It would be nice to have back lighting on the keypad.

We just got this microwave as a gift from our children. Compared with our ancient microwave this is great! BUT the keypad is hard to read when the lighting in the kitchen is bright and impossible if the lights are low. I have to turn on the lights to turn off the under light at night. I understand that adding back light to the pad would add cost, but just make the graphics white instead of dull gray. Too bad this one flaw ruins an otherwise solid product.

This microwave looks nice and cooks well when it works. It is finicky though! The door often doesn't latch completely so the timer and fan work but turntable and cooking do not. I need to push hard on the handle to complete the circuit when this happens. And now the 1 and 2 keys on the keypad have stopped working, and others work intermittently.... so not very functional after 6 months of use!

too much force is needed on key pad. wife has a hard time. door to thick it hits wall on left side.

Oven works as it should. Like a lot of other microwaves it does not have a backlit keypad. You have to be very careful when you install the filter because the cover over for the filter can be hard to snap in place. If the cover is not aligned properly, the door will not close. The instructions for installing the filter could be better, especially the location of the screws that holds the cover in place.

It looks elegant, low noise, easy to instal, I replaced the lights by led bulbs and I like it better. I dont give five stars because keypad is dificult to read in low light and door closing mechanism feel cheap. I am afraid to break it anytime I open it.

This microwave works perfectly. The only negative I would give (if forced to) is that you cannot see the buttons at night and have to open the door, or turn on the range (which is is above) light to read key pad.