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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9002 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls as easy to use, offering good performance, and being reasonably priced. Many appreciate its perfect size, quiet operation, and clean appearance, while some have expressed concerns regarding scratches on the door, readability of the control panel, and visibility of the display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 393 Showing 7,841-7,860 of 9,002 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. I like how hot it makes the food.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 2 out of 5 stars

    Could not see control panel...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was returned... it does not have a light for the control panel. And the numbers couldn't be seen. They need to have a bold & bright contrast to be seen well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install... fit right in the same spot as my old one. Replaced a Samsung that started having issues about 4 years in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent fit being a replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and has a bright readable display that I like

    I would recommend this to a friend
  • Cons mentioned:
    Door quality

    Rated 2 out of 5 stars

    Door handle wouldn’t close after installing filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed the instructions exactly. After we installed the filter, the door would not shut properly. Really disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many cooking levels. Heats food fast. Great purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    delivery date not met.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You couldn't deliver as promised and wanted to put me off for a month. After almost 2 hours on the phone I was finely able to talk to a supervisor and he had it delivered in 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and stylish product. I upgraded my old one and its looks amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk, broke within a couple months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the microwave to specifications and used it as any normal household would. It all of a sudden popped and saw a flash in the microwave while heating milk up for my child. Then it would not turn on. I had to replace the item with no refunds or discounts. Manufacturer did nothing for me.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your experience. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Good Prduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking microwave. Mounting instructions a little confussing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    delayed item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really disappointed I was supposed to get this microwave on 12/05/25 and today 12/15/25 still nothing. I was very excited and happy with my purchase and now just waiting????????

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience overall both in the store and with installation process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for a replacement Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased that the Surface Light works so well...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing Fancy, a very good basic unit. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple operation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the black and stainless combination in the finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, classy and great microwave. Fits with any decor

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with Best Buy experience !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First microwave was damaged after opening carton. Went back to Best Buy. Sales rep brought out replacement microwave. We opened carton in store before leaving. It was also damaged. Sales rep brought out 3rd microwave. Thankfully it was not damaged. Experience time consuming & very frustrating !!! Happy with final microwave but not Best Buy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there, we're pleased to know your microwave is now working out great, but so sorry your first two microwaves arrived damaged. We can understand how disappointing this would've been for you, so we want to thank you for your patience and for choosing GE Appliances. All the best. - Guy@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave fits perfectly with my kitchen decor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice transaction and great install would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave arrived on time and installation was simple.

    I would recommend this to a friend