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Customer reviews

Rating 4.4 out of 5 stars with 9002 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls as easy to use, offering good performance, and being reasonably priced. Many appreciate its perfect size, quiet operation, and clean appearance, while some have expressed concerns regarding scratches on the door, readability of the control panel, and visibility of the display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 398 Showing 7,941-7,960 of 9,002 reviews
  • Rated 2 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to location on Beach and Imperial. Was waiting at the customer center for appliances for 20 minutes. There was 3 or 4 representatives in the cubicle. Not a one acknowledged us. No one said, we’re busy but will be right with you. Sorry for the wait. Nothing. I went home and ordered online. I will never go in your store again. I am need of new large appliances, but I will go to Home Depot or Lowe’s.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks down after a year

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model has been good for us up until recently. We purchased it February 2020. Now it does not heat. Power is fine, timer is ok, but would not engage and heat. I searched for issues since I was confused. I came back to reviews of this item with issues and a faulty fuse being common. It's absolutely true. This started happening after about a year well out of the warranty period. Now we are having someone come fix it. By the sounds of other review we could be dealing with this issue often. A $178 microwave shouldn't be breaking down after a year, avoid buying this model if possible!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are very sorry that your microwave stopped operating properly so soon into its lifespan and required service. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We're glad, though, that you were able to schedule an appointment to have your microwave repaired. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and works like a charm.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave needed to replace a previous one we had for years and this was the perfect replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great. Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really am enjoying item above my GE stove!! Love the carousel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave with many settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has surface light with a night light setting.

    I would recommend this to a friend
  • Cons mentioned:
    Keypad

    Rated 1 out of 5 stars

    TOTAL GARBAGE. DEAD IN LESS THAN 2 YEARS

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and installed by Best Buy in 1/2018.... No longer works and has to be replaced 11/2020. Shut off in the middle of cooking, and the keypad is completely dead. Flipped the breaker on and off, now it only lights up inside, then goes dead again as soon as you press a key. TOTAL GARBAGE.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Howard384, thank you for your review. We are sincerely sorry that your microwave's keypad is not operating properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Don't buy an "Open Box" item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this microwave as an Open Box, supposed to have all the parts. Missing the Support Bar and the bag of hardware. What was supposed to be a bargain, ended up costing me hours of time running to the hardware store, and the cost of purchasing a generic support bar and all the missing hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Micro wave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet heats food like it should.looks good above our stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one because it is very similar to my old one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE over the range microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with the older version of this unit, broken handle, cracked plastic covers and it died even though we’ve only used it for less than two years. We’ll see how long this one lasts

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE Over the counter microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with the all black face and the buttons on the microwave you can not see. Very hard to read. I was hoping they would be in white.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Bill, thank you for your review. We are sincerely sorry you have not been pleased with the design of your microwave's control panel. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our microwave design and development team for future improvements. -Chris@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Not Lasting

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working on the year anniversary hence, no warranty, if you buy ensure additional warranty is purchased. Worked great while it lasted. The cost for parts is worth the repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave so clean and purty!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Our new toy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our kitchen it works well and is easy to use. We have our grand kids even enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like this one because it's a nice nice futures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price for microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for microwave we wanted to replace old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last microwave only lasted 22 months, only time will tell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for an older microwave similar model

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit the space, was white and avilable. Installers cost less than some others. It does what we need but does not have some of the buttons that the Kenmore did.

    I would recommend this to a friend