Customer Ratings & Reviews
- Model:
- JVM3160DFCC
- SKU:
- 2876946
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls as easy to use, offering good performance, and being reasonably priced. Many appreciate its perfect size, quiet operation, and clean appearance, while some have expressed concerns regarding scratches on the door, readability of the control panel, and visibility of the display.
This summary was generated by AI based on customer reviews.
Poor Quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a well made product. I have had to have the key board replaced twice in the past and it has now gone out again in less then one year..
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you bringing this to our attention. If you have already tried service we ask if you could PM/DM us on any of our social media pages and please reference this review so we may look into this further for you.
Mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service and product is good delivery was just great
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're so glad to hear that you're happy with your new over-the-range microwave! If you have any questions or concerns in the future, please reach out to us; we're always happy to help. Best, Kelsey@GEA
Its ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a bit noisy for my taste but I generally use my oven so I'll keep it.
No, I would not recommend this to a friend- Cons mentioned:Control panel
CONSUMER REPORTS FAILED ME !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.control panel is impossible to see without a flashlight. called GE and was told they heard this before and they would not buy this model but they could not help me.I am more upset with consumer reports. YOU FAILED ME !
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for taking the time to write a review. We're sorry to hear that you aren't pleased with your microwave's control panel and we do apologize for your inconvenience. Your suggestion for improvement with the microwave's design by adding backlighting is truly appreciated. As we always work to improve our products, we'll be sure to share your comments with our engineering team. Thanks again! -Mikayla@GEA
Cheap
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap made feels like when you shut the door it’s gonna break
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your feedback regarding the materials and design of your microwave, as this will certainly help us work towards improvements in the future. We’re confident this model will continue to serve you well for years to come.
Good above range GE microwave oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rated 4 star as didn’t include instructions for using some of the selections. Had to call GE to get instructions. Only ordered basic oven as didn’t use all options on previous oven this one replaced.
I would recommend this to a friendOK - Not Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK - Not Bad. My old GE microwave was more user-friendly.
No, I would not recommend this to a friendBroke after 2 weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first we loved this microwave, but the vent fan stopped working after 2 weeks. And we’re just outside the ridiculous 2 week return window. Hopefully GE will stand behind their product more than Best Buy does and fix it for free since it’s only 2 weeks old.
No, I would not recommend this to a friendFuses blow easily!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never again! This is the second time we’ve purchased this exact unit bc it matches all our other appliances. We are two weeks from our closing date (selling our home) and it’s quit again! Will NOT be replacing this microwave again!! Fuses blow on a regular basis and it’s not due to electrical issues in the home (already hired an electrician to confirm the culprit is the microwave, not the home).
No, I would not recommend this to a friendnot very impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave looks nice. It heats up food. It is very loud. The light is very dim. Not very impressed with this GE item either.
No, I would not recommend this to a friendGood while it lasted but didn't last long!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good while it lasted but didn't last long! We purchased this in Feb 2020 and it just stopped working May 2021. We changed the fuses and still nothing. I see many others have the same issues. Poor design.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for the review. We hate to hear of the trouble you've had with your microwave and that it's not working properly. This is not something we would expect to happen so soon and we do apologize for any inconvenience. We recommend scheduling service to repair your unit. You can schedule an appointment by calling 1-800-432-2737. Feel free to reach out to us on social media if any questions or concerns come up. Best wishes! -Mikayla@GEA
Inexpensive replacement of my old GE product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.total price included the value of a gift card. I'm not very happy about this because the real price could be lower.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is nice, very quiet, and has everything we need.
I would recommend this to a friend- Pros mentioned:Ease of use
A great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was so easy to learn how to operate. It was a different brand than the one I previously owned. I really am enjoying using it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Dana, thank you for your review. We're glad to hear that you have been overall pleased with your microwave. If you have any questions or concerns about its functionality, please feel free to reach out to us on social media. -Chris@GEA
Good middle of the road microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got what I was looking for. This is a good middle of the road microwave.
I would recommend this to a friend- Pros mentioned:Ease of use
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Cooks throughly. Looks great with other appliances
I would recommend this to a friend - Pros mentioned:Price
Works great good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a basic microwave works great excellent price point
I would recommend this to a friend Not enough power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is not powerful enough I should have spent more for more power.
No, I would not recommend this to a friendBought May 2017, Died August, 2019
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Summary says it all. I don't expect my microwave, or any appliance, to simply quit working after two years. Since we're a retired couple and I don't cook very much, the microwave did not get heavy usage. Mostly used it to heat up frozen meals that we got from Jenny Craig. Of course the warranty is up after a year. Such shoddy manufacturing doesn't even deserve one star but I don't have the option of zero stars.
No, I would not recommend this to a friendmade cheaply
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not nearly as nice as the one I replaced. It is very flimsy and doesn't heat as well as the old one. I would not recommend buying this and I would not keep it except that it was so difficult to get it purchased and installed that I don't want to go through the hassles again, so I will just keep it until it wears out. It seems to be made cheaply and charged expensively.
No, I would not recommend this to a friend