Customer Ratings & Reviews

Got this to replace a GE Profile that finally died after 20+ years. I decided to go with the GE after reading a lot of the reviews and GE's responses indicating that the bracket and the cabinet holes would be the same, so it should be quick and simple plug and play installation. It was late in the day and I wanted this to be an easy replacement. IT WAS NOT. The outer tabs on the existing bracket did not align with the holes on this new microwave. Had to Dremel the ends of the outer tabs to fit the new microwave slots on the back of the unit. The existing bracket was very sturdy and very secure, so I wasn't interested in figuring out where to drill new holes in the studs for the new wall bracket. Also they changed the location of the holes on top of the unit. <angry!> So we had to futz with the template to figure out where to drill new holes in the cabinet above and finally get this installed. So what should have taken no more than an hour to take down the old one and put up the new one became a 3 hour ordeal. The good: Microwave appears to work great and is much quieter than the old Profile unit. The bad: Couldn't rely on GE's responses to previous reviews and questions. If your GE microwave is several years old, or is part of the older but excellent Profile series, you can't just plug and play this new unit. You'll have to shorten the outer tabs on the existing wall bracket, and you'll still have to drill all new holes because they changed the location of the screws on top of the unit. Also, they changed the location of the range light and +30 seconds buttons. You know, the two buttons we use the most. Also, it does NOT have a fingerprint resistant finish. I think some websites might list it as fingerprint resistant.

I bought this because the dimensions are relatively small for 1.6 cubic ft unit and I despise microwaves that hang below the cabinets or stick out 6 inches in front of the surrounding cabinets. I was replacing a GE Profile from the mid-90s and it fit into the existing cabinet cutout perfectly - does not protrude below the cabinets, and the depth expanding out in front of the cabinets is minimal - only a couple inches. I installed with the recirculating fan option as we do not have exterior vent ducting. Usually microwave fans have 2 speeds - loud, and just as loud but moving less air. On this GE the low fan speed is much quieter than the high speed, which is rare and appreciated. My only complaints are that the worksurface light could be a bit brighter, and the buttons sometimes require more pressure than expected. Overall, it does everything I need it to, nothing I don't, and has held up fine for 6+ months now. Would recommend to anyone who isn't looking for bells and whistles.

Nice product so far, buttons are a little odd to press correctly and it is louder than some I've had before. It seems that the vent runs every time it's on, not sure yet if it's a setting or just the way its designed. Installation was straightforward, and the dimensions are accurate. Esthetically it is nice, brushed stainless looks nice and it looks great new.

Great purchase !! I love my new microwave! Works great and it looks nice

After 24 years we had to replace our GE microwave, it didn’t owe us anything! So, naturally, GE was going to be the manufacturer but which store would we pick? No brained! Best Buy, of course! We have the warranty/tech plan, with them, What I didn’t realize was that it gave us free installation and removal of the old unit which was a $170 value. It basically paid for itself with one transaction. More on the new microwave: great price and SUPER quiet! What more can you ask?! It’s awesome!

The overall rating for my new microwave oven is EXCELLENT :#5. It also looks great and the store was very helpful. I'll check Best Buy first when I need another product - Thanks!

Great replacement for my 12 year old GE microwave. Price was very reasonable and unit works well. Buttons are easy to understand/learn. Door seems a wee bit flimsy, but just being careful opening and closing. Nice bargain!

This replaces a very similar GE unit that we bought with the house. This unit is waaaayyy quieter - so quiet that at first I thought it wasn't working! Heats like a charm and bonus - our magnetic food cover fits in the middle above the rotating tray, while the old one had something in the way so we had to think about where it would go each time. Easy install although I had to drill new holes in the cabinets and walls since the holes in the top of the unit and the bracket are different than the other GE model. Very happy with this choice.

Fits above our stove perfectly and is nice and sleek looking. It is actually a lower wattage than the one it replaced and works/cooks/heats just as quickly.

This was a replacement for a 20 year old GE. It's a little larger than the old one but is quieter. Easy to use and it works well. Best buy installed it and they did a great job.Seems to heat evenly and quickly.

I am very happy with this microwave. It looks great. It fit in the space. It is way to operate. Delivery was quick and efficient. Shopping was also quick and efficient.

Works great ez to mount on wall Very good price thank you

Did the job at a greta and affordable price. The brand itself is well established and for good reason this microwave looks greta without breaking the budget fir the kitchen remodel.

Purchased this microwave ave to replace orginal over the stove model. Istalling wasn't hard but putting it in plce is a two person job. Runs quietly, easy to use and makes a great bag of popcorn.

Nice looking microwave. Easy to use, works well, good promotional price. Installation done through their contracted tech and very satisfied with their service.

We’ve had this microwave for a few weeks and everything’s working great! Best Buy’s installation team was awesome and made sure the microwave fit properly and was firmly secured to the upper cabinets. IT looks very nice and modern. love the “Express “ bottoms which are numbers 1-6. Just press “3” for example, and the oven will cook for 3 minutes. The inside is a nice clean white that does not streak like stainless steel, We picked this microwave because of the excellent reviews and great price. I bought it on Wednesday and Best Buy installed it the next day! We are very happy so far.

I had to replace an existing GE microwave. Best Buy had the best selection and value, with the added benefit that this was another GE product. I was excited as I thought the installation would be easy since it was one GE product for another. No such luck. There were MINOR differences in the brackets and the location of the mounting screws that caused me to have to drill new holes and invest more time in the installation than I felt was needed. The microwave is awesome, easy to use, nice features, and very quiet. Why the engineers at GE felt it was needed to make a replacement microwave with slight variations is beyond me.

Perfect for my apartment. Quiet, and also pretty ( stainless steel)

The GE over the range microwave was a great replacement for our old microwave that died after 20 years. It was a great price and was very easy to install using the included templates and mounting hardware. My only complaint is that the popcorn setting does not fully cook a bag of popcorn. I have to add another minute and wait for the popping to stop at about 45 seconds. All other functions are great.

This is a replacement for our old GE microwave that lasted for many years. It works very well, even surpasses the old one in energy savings and performance. One of the things that works and looks better is the vents out the top instead of the front. This looks so much better and makes cleaning the front surface so much easier. It does stick out farther than the old one but that is no problem for us. Very easy to install and only took about a half hour for the installer to finish the work.