Customer Ratings & Reviews
- Model:
- JVM3160DFBB
- SKU:
- 1694257
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Amazing product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing! I have no issues installing it. The employees were very good on taking it to my car.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace a 15 year old GE microwave. I read a lot of reviews for this microwave so I was reasonably sure that I was making a good purchase. It heats the food so much faster my old one. I'm very happy so far and would definitely recommend this
I would recommend this to a friend- Pros mentioned:Performance
Nice Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy handled the installation, and it works great. Looks super clean.
I would recommend this to a friend GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave has a good quality. It works well. This is what we need.
I would recommend this to a friend- Pros mentioned:Ease of use
GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install very nice looking unit. Plenty of functionality
I would recommend this to a friend Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works nicely, good to fit in with stainless or black appliances.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my microwave over stove got the best service at Best Buy I have baught all my new appliances and tvs through best buy
I would recommend this to a friendGE Micro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek looking unit. Every option you can think of. Love it!
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mircowave looks so good in the kitchen. Works great.
I would recommend this to a friendGreat Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfectly structured. It’s sleek and easy to clean.
I would recommend this to a friendGE Over Stove Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Love General Electric products . Would buy again.
I would recommend this to a friend- Cons mentioned:Door
Broken after 4 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this microwave installed for 4 months and it no longer works. It was purchased at Christmas time, but not installed until Mid-March. My 14 year old son was closing the door and a hook hit with his wrist and it snapped off. Now the microwave says door open and will not work. In the pic I’m pointing at the hook that broke off.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that one of the door hooks on your microwave has broken off and hope that your son is alright. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps! -Chris@GEA
Won't last, and replacement is a headache
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our first one kept tripping the breaker when we closed the door. Apparently, this is a common problem with this model. The GE repairman said it would cost $500(!) to fix. The obvious solution was to buy a new one, but sometime between 2018 (the manufacture year of our original one) and now, they've inexplicably decided to move the top bolts a half an inch, making for a headache when trying to swap it out (It was less than 10" from the back of the microwave on our first one, now it's greater than 10" on the 2022 manufactured one. Verified same model and double-checked by the BB sales associate.) If you're looking at this for a fresh install, look elsewhere. Who knows what they'll change between now and when you inevitably have to replace it in a few years? If you're buying this as a replacement, be aware your install may require drilling new holes in your cabinet.
No, I would not recommend this to a friendGE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this Microwave before and it suits all of our needs.
I would recommend this to a friendRemodel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this model for a remodeling a apartment/unit.
I would recommend this to a friendGreat fit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, good quality! Was the perfect fit.!!!
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look. Buttons and short cuts are great too!
I would recommend this to a friendGE MWO
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Hope this one lasts longer than my old GE MWO. Also installation was punctual and efficient install.
I would recommend this to a friendNew Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with my new microwave. It looks great and works fine. My only critcism is the so called Users Manual which isn't worth much. I've requested the full manual.
I would recommend this to a friendVery capable microwave with good over-range fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Review in Consumers Report. Good price and service from Best Buy. Very capable microwave with an effective over-the-range fan. No regrets at all.
I would recommend this to a friend
