Customer Ratings & Reviews
- Model:
- JVM3160DFBB
- |
- SKU:
- 1694257
Customer reviews
Rating 4.4 out of 5 stars with 9002 reviews
(9,002 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave. I like how hot it makes the food.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Cons mentioned:Control panel
Rated 2 out of 5 stars
Could not see control panel...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was returned... it does not have a light for the control panel. And the numbers couldn't be seen. They need to have a bold & bright contrast to be seen well.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
excellent fit being a replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well and has a bright readable display that I like
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
GE Microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install... fit right in the same spot as my old one. Replaced a Samsung that started having issues about 4 years in.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Cons mentioned:Door quality
Rated 2 out of 5 stars
Door handle wouldn’t close after installing filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed the instructions exactly. After we installed the filter, the door would not shut properly. Really disappointing.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has many cooking levels. Heats food fast. Great purchase.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
delivery date not met.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You couldn't deliver as promised and wanted to put me off for a month. After almost 2 hours on the phone I was finely able to talk to a supervisor and he had it delivered in 2 days.
I would recommend this to a friendRated 5 out of 5 stars
Quality product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality and stylish product. I upgraded my old one and its looks amazing.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Junk, broke within a couple months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed the microwave to specifications and used it as any normal household would. It all of a sudden popped and saw a flash in the microwave while heating milk up for my child. Then it would not turn on. I had to replace the item with no refunds or discounts. Manufacturer did nothing for me.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to share your experience. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Rated 5 out of 5 stars
Good Prduct
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking microwave. Mounting instructions a little confussing.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
delayed item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really disappointed I was supposed to get this microwave on 12/05/25 and today 12/15/25 still nothing. I was very excited and happy with my purchase and now just waiting????????
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Rated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good experience overall both in the store and with installation process
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque
I would recommend this to a friendRated 5 out of 5 stars
perfect for a replacement Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased that the Surface Light works so well...
I would recommend this to a friendRated 4 out of 5 stars
Very Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing Fancy, a very good basic unit. I would buy again.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Simple operation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the black and stainless combination in the finish.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, classy and great microwave. Fits with any decor
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Not happy with Best Buy experience !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First microwave was damaged after opening carton. Went back to Best Buy. Sales rep brought out replacement microwave. We opened carton in store before leaving. It was also damaged. Sales rep brought out 3rd microwave. Thankfully it was not damaged. Experience time consuming & very frustrating !!! Happy with final microwave but not Best Buy.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there, we're pleased to know your microwave is now working out great, but so sorry your first two microwaves arrived damaged. We can understand how disappointing this would've been for you, so we want to thank you for your patience and for choosing GE Appliances. All the best. - Guy@GEA
Rated 5 out of 5 stars
Efficient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave fits perfectly with my kitchen decor.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice transaction and great install would recommend
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Nice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave arrived on time and installation was simple.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend












