Customer Ratings & Reviews
- Model:
- JVM3160DFBB
- |
- SKU:
- 1694257
Customer reviews
Rating 4.4 out of 5 stars with 8857 reviews
(8,857 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Service problems
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one year of purchasing this product, it broke down. It had a 2-year warranty. When the service team came to my house, they saw a cockroach next to the microwave and said that the warranty did not cover it because there were cockroaches in the house. They left without performing any service.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If you have an active extended warranty through Best Buy, we recommend contacting them with any questions/concerns regarding your extended warranty company. You can reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. -- If you have pests in your home, we recommend contacting an exterminator. Lauren@GEAppliances
Rated 3 out of 5 stars
Hot vapor from top vent hits the cabinet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Depth of microwave unit is too short leaving the top vent too close to cabinet doors just above the microwave. Thus when hot vapor escapes from the top vent reaching the cabinets which will ultimately be compromised by the hot vapor,
No, I would not recommend this to a friendRated 5 out of 5 stars
Just as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping, would recommend. Just as described.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 3 out of 5 stars
Does its job but loud motor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job and heats food properly but the motor is obnoxiously loud. Then GE charges $99 to send a tech out to diagnose the issue. Not worth the cost of this microwave.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
so far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For convenient I purchased this microwave to replace my old GE, however they are different in the back connected points had to re install the holder. But the microwave works well.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
wanted it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to return it. would not fit with cabinet layout.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommended this appliance to anyone
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 3 out of 5 stars
GE what's up ?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems a lot more flimsy than original model from 5 years ago
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate
I would recommend this to a friendRated 3 out of 5 stars
Not bad for an Open Box Item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given it 5 stars as I have no complaints with the appliance. Looks and works well, I took away 2 stars because they lost the mounting screws and its very hard to get replacements.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
I LOVE IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I AM VERY HAPPY WITH IT .COOKS GREAT .INSIDE IS PERFECT .
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendBrand response from GE_Answers
Posted .Hello CRAZY - this is Nancy at GE. We're glad to hear that you are happy with your new over-the-range GE microwave. Thanks for choosing GE!
Rated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is replacing a G E microwave we had for over 10 years.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 2 out of 5 stars
Microwave review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clock on the microwave starting to malfunction within the first few months.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. We recommend you take advantage of the one year limited warranty by calling GE Appliances Services at 1-800-432-2737.
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Cooks so quickly and has all that we need!!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 3 out of 5 stars
Basic device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic device. No reheat instructions unless you get out the manual. Plastic handle. Meh
No, I would not recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome microwave. Quiet and efficient. Does everything we need it to do.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great microwave, over the range. Our 2nd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you. Great product, great service. Our 2nd one
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good appliance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and easy to use. At the moment is working correctly with no issues.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Upgrade from 2008 model to this model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a previous Ge microwave. Was easy to remove and install new one. Works great
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Number's and words plastic cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works good but the buttons are coming off and not wven a month old. Not.happy with the quality of material.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friend- Cons mentioned:Display
Rated 1 out of 5 stars
Display started flashing & loud exhaust fan
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display started flashing 10 months after purchase but before that we noticed how flipping loud the exhaust fan is and it comes on automatically when ever you use the oven.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friend












