Customer Ratings & Reviews
- Model:
- JVM3160DFBB
- SKU:
- 1694257
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
GE Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controls are much easier to see & use, Door window allows clear vision of inside. Hope it lasts longer then my last higher rated one.
I would recommend this to a friendGE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes lot of noise while on. Not quiet like previous model. Sorry I purchased this model.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your thoughts on your microwave. While this model offers reliable performance, we understand that noise levels can vary and will take your feedback into consideration for future designs. Lauren@GEAppliances
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! Very stylish design, looks great in my updated kitchen
I would recommend this to a friend- Pros mentioned:Ease of use
Microwave Bisque
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The functions are easy to work with and the selections are most helpful.
I would recommend this to a friend missing impt feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when we shopped at the store -- none of the microwaves were plugged in AND none were in stock so we had to order and come back to pick it up. It was a couple weeks before we could get it installed. Then we found out that the "push" buttons on the pad do not light up. Even with the kitchen light on it is difficult to read. On line we found numerous complaints about the same problem. VERY disappointed.
No, I would not recommend this to a friendOver the range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a no-frills microwave. Handle is thin and lightweight and cooking options are less than other. But so far works well and have not had any problems.
I would recommend this to a friendGet the extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you get the warranty. Mine conked out right before 3 years. Luckily I got the 3 year warranty and Best Buy replaced it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there - Thanks for sharing your feedback. We hate to hear that your microwave went out after a few years. This isn't something we would expect and apologize for any inconvenience this may have caused. Although we don't anticipate that you'll have any issues with the replacement, let us know if any questions or concerns come up. All the best! -Mikayla@GEA
average microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to choose this microwave, because it was the only one to match the color (bisque color) of the stove and refrigerator. Would have preferred to purchase microwave with a convection oven.
No, I would not recommend this to a friend- Pros mentioned:Performance
Good microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It preforms as advertised, just have to remember the reheat sequence.
I would recommend this to a friend GE Microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything except the overhead light pn the stove. It should have more than one lightbulb.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your honest feedback with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for the qualities of this microwave that did not meet your expectations. Please know that we will be sharing this information with our product team. If you ever need assistance, please reach out to us! All the best – Matthew@GEA
OK Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The front panel is to dark can't read the bottoms and it would be better if they brighter or backlit, Other than that it dose a good job for the money good value.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello rbincc, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship and design of your microwave's keypad. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our microwave design and development team for future improvements. -Chris@GEA
Noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too noisy. Much noisier when cooking than our old OTRx
No, I would not recommend this to a friendMicrowave stopped working after a year!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I juat read the many reviews about this microwave. Also stipped working after a year mark. Not heating food. I bet service is more expensive than buying a new one. Very disappointed in this product. Buyers be ware!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If your microwave runs but is not heating, there could be one of many components that is not working properly. Please make sure the “Timer” function was not inadvertently used. Also check to ensure the door is closed securely; open the door and close it firmly. This confirms the engagement of the door's safety mechanisms. -- If the issue persists, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Very poor design on mount brackets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor design on mount brackets on the microwave, if not careful the screw plugs fall in the microwave. Otherwise it is a great products.
I would recommend this to a friendIt was in stock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have bought GE appliances for many years. Unfortunately they are NOT getting better. This is passable, the only real factor was availability. Q: “How’s the new microwave?” A: “Well, it was in stock.” It works, it’s louder than the old one, it’s decent. Next time I have to buy one, hopefully there are more to choose from.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Goo microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with mount. Heats food well and easy to use. Would reccomend
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the microwave. Works so easy. Super great for the kids
I would recommend this to a friend - Pros mentioned:Installation
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good item for the prize. Easy to install. Received on time.
I would recommend this to a friend Failure on the way
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great. Two years into ownership, flickering time/time cook etc. started to flicker. Brought in independent repair service. For $89.00 diagnosis said $150 for new mother board plus one other part. That makes it cost of unit to repair, ultimately. We won't buy GEW evewr again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We share your concerns and ask you to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review.
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, but the exhaust is too load. Would not buy again.
No, I would not recommend this to a friend