Customer Ratings & Reviews
- Model:
- JVM3160DFBB
- |
- SKU:
- 1694257
Customer reviews
Rating 4.4 out of 5 stars with 9002 reviews
(9,002 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to location on Beach and Imperial. Was waiting at the customer center for appliances for 20 minutes. There was 3 or 4 representatives in the cubicle. Not a one acknowledged us. No one said, we’re busy but will be right with you. Sorry for the wait. Nothing. I went home and ordered online. I will never go in your store again. I am need of new large appliances, but I will go to Home Depot or Lowe’s.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Breaks down after a year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model has been good for us up until recently. We purchased it February 2020. Now it does not heat. Power is fine, timer is ok, but would not engage and heat. I searched for issues since I was confused. I came back to reviews of this item with issues and a faulty fuse being common. It's absolutely true. This started happening after about a year well out of the warranty period. Now we are having someone come fix it. By the sounds of other review we could be dealing with this issue often. A $178 microwave shouldn't be breaking down after a year, avoid buying this model if possible!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your microwave stopped operating properly so soon into its lifespan and required service. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We're glad, though, that you were able to schedule an appointment to have your microwave repaired. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and works like a charm.....
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave needed to replace a previous one we had for years and this was the perfect replacement
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Looks great. Works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really am enjoying item above my GE stove!! Love the carousel.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great microwave with many settings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has surface light with a night light setting.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend- Cons mentioned:Keypad
Rated 1 out of 5 stars
TOTAL GARBAGE. DEAD IN LESS THAN 2 YEARS
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and installed by Best Buy in 1/2018.... No longer works and has to be replaced 11/2020. Shut off in the middle of cooking, and the keypad is completely dead. Flipped the breaker on and off, now it only lights up inside, then goes dead again as soon as you press a key. TOTAL GARBAGE.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Howard384, thank you for your review. We are sincerely sorry that your microwave's keypad is not operating properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Rated 2 out of 5 stars
Don't buy an "Open Box" item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this microwave as an Open Box, supposed to have all the parts. Missing the Support Bar and the bag of hardware. What was supposed to be a bargain, ended up costing me hours of time running to the hardware store, and the cost of purchasing a generic support bar and all the missing hardware.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Micro wave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet heats food like it should.looks good above our stove.
I would recommend this to a friendRated 5 out of 5 stars
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this one because it is very similar to my old one
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 3 out of 5 stars
GE over the range microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with the older version of this unit, broken handle, cracked plastic covers and it died even though we’ve only used it for less than two years. We’ll see how long this one lasts
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 3 out of 5 stars
GE Over the counter microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with the all black face and the buttons on the microwave you can not see. Very hard to read. I was hoping they would be in white.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Bill, thank you for your review. We are sincerely sorry you have not been pleased with the design of your microwave's control panel. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our microwave design and development team for future improvements. -Chris@GEA
Rated 3 out of 5 stars
Not Lasting
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working on the year anniversary hence, no warranty, if you buy ensure additional warranty is purchased. Worked great while it lasted. The cost for parts is worth the repair.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave so clean and purty!!!!!!!!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Our new toy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our kitchen it works well and is easy to use. We have our grand kids even enjoy it
I would recommend this to a friend Rated 5 out of 5 stars
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this one because it's a nice nice futures
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Price for microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for microwave we wanted to replace old one.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
So far so good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My last microwave only lasted 22 months, only time will tell
I would recommend this to a friendRated 5 out of 5 stars
Great Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for an older microwave similar model
I would recommend this to a friendRated 2 out of 5 stars
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fit the space, was white and avilable. Installers cost less than some others. It does what we need but does not have some of the buttons that the Kenmore did.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend












