Customer Ratings & Reviews
- Model:
- JVM3160DFBB
- SKU:
- 1694257
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Good Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave replacement works great. No problems. Fit right where the old one was.
I would recommend this to a friend Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect, convenient keyboard, a lot of functions
I would recommend this to a friendgreate microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it is just the color I need it greate product
I would recommend this to a friendHot vapor from top vent hits the cabinet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Depth of microwave unit is too short leaving the top vent too close to cabinet doors just above the microwave. Thus when hot vapor escapes from the top vent reaching the cabinets which will ultimately be compromised by the hot vapor,
No, I would not recommend this to a friendJust as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping, would recommend. Just as described.
I would recommend this to a friendDoes its job but loud motor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job and heats food properly but the motor is obnoxiously loud. Then GE charges $99 to send a tech out to diagnose the issue. Not worth the cost of this microwave.
No, I would not recommend this to a friendGE Over
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too early for any type of review - have barely used this appliance.
No, I would not recommend this to a friendwanted it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to return it. would not fit with cabinet layout.
I would recommend this to a friendso far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For convenient I purchased this microwave to replace my old GE, however they are different in the back connected points had to re install the holder. But the microwave works well.
I would recommend this to a friendI LOVE IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I AM VERY HAPPY WITH IT .COOKS GREAT .INSIDE IS PERFECT .
I would recommend this to a friendBrand response from GE_Answers
Posted .Hello CRAZY - this is Nancy at GE. We're glad to hear that you are happy with your new over-the-range GE microwave. Thanks for choosing GE!
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is replacing a G E microwave we had for over 10 years.
I would recommend this to a friendReplacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panel is not aesthetically good. Many defects in appearance. Features are not as good as previous model of ge that was replaced
No, I would not recommend this to a friendNot bad for an Open Box Item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given it 5 stars as I have no complaints with the appliance. Looks and works well, I took away 2 stars because they lost the mounting screws and its very hard to get replacements.
No, I would not recommend this to a friendGreat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Cooks so quickly and has all that we need!!
I would recommend this to a friendGe Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice but the construction this leaves a lot be desired
I would recommend this to a friendLoose vent filters
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vent filters are not securely in place. One fell off while cooking and often moves when opening and closing the microwave door. Had to use tape to ensure the filters don’t move or fall.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave us your review and choosing GE Appliances for your purchase. We would suggest ensureing that the door to access the filter is completely shut. You will hear an audible click or snap that verifies the filter door is shut. If you continue to have the filters fall out, we recommend scheduling service with a technician to ensure your filters are installed properly. You can schedule an appointment with a GE Appliances technician by calling 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.
- Cons mentioned:Door quality
This microwave seemed junky.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The doors did not close smoothly and you needed to hit the buttons just right to get them to work. They seemed to move around and unstable.
No, I would not recommend this to a friendBrand response from GE_Answers
Posted .Hello Doodlebug - this is Nancy at GE. We are sorry to hear that your new microwave door does not close smoothly and that the control panel does not seem to be working correctly. It is considered normal to have a small amount of play to the microwave door up or down of approximately 1/8". This is more often observed on the over-the-range models. If there is a problem with the keypad, we recommend contacting GE Factory Service at 1-800-432-2737. Thanks for providing your feedback!
It's good!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE is usually great, but plate keep coming out....
I would recommend this to a friendReplacement for one that broke
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for one that broke, They don’t seem to make them like they used to, over a five-year period I’ve had two of them break
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Rckymntmom, thank you for your review. We are sincerely sorry your original microwave stopped operating and required a replacement so soon into its lifespan. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
Great microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable, great replacement for what I need.
I would recommend this to a friend