Customer Ratings & Reviews
- Model:
- JVM3160DFBB
- SKU:
- 1694257
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
No More
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a GE over the range microwave that had the door handle falling off. 1 year and 2 months after installation the handle is now falling off the new GE. 2 months past the warranty expiration of course. Lesson learned no more GE appliances in my home. It functioned very well while it had an intact door assembly.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so sorry to hear this happened. This is not the ownership experience we want for you and your family. We apologize for your inconvenience and can understand your frustration. We care about you and appreciate your business and would like to look into this for you. When you have a moment, please reach out to us via a private message on social media. Please include your model and serial number, address, email address and phone number. Thank you! Joyce@GEA
ge micro wave.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good micro wave. but cheaply made. a lot of plastic. prefer whirlpool better.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi, we're sorry to hear your disappointment. We appreciate your comments on the design of this microwave and we'll pass them along to our team to make improvements. Thanks for leaving a review. -Sylvia@GEA
Good purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price. is descent. The brand is widely respected. .
I would recommend this to a friendVery very dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could send this back, I would, I knew it was to good to be true on the sale price, my husband had a stroke (memory) so I tried to get one basically the same my old GE was so much better they took out major things that I had , to top it off it’s very very noisy and the turn table makes noise.
No, I would not recommend this to a friendNice economical microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was sort of tricky along with the direction of the vent but with a little patience we figured it out.
I would recommend this to a friend- Pros mentioned:Performance
Dr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product good the installation was very bad very bad
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're glad to know your microwave is working out well, but sorry that installation didn't go well. We want our appliances to be not only easy to use, but easy to install as well so we'll be sharing your comments with our design team for further consideration. We want to thank you for bringing this to our attention and let you know we're happy to welcome you into our GE Appliances family. - Guy@GEA
Needs A Longer Electrical Chord!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned because the electrical chord was on the right side and too short to reach my outlet on the left side
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your feedback on the cord placement and length, as it’s helpful for future design considerations. We’re sorry this model didn’t work for your setup and hope you find one that’s a perfect fit for your space. Lauren@GEAppliances
Plastic trim disintegrated less than 5 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After owning for 4 years 11 months the plastic vent trim and control panel disintegrated. Unit would trip the breaker when opening the door. Ordered replacement fuse and switches. Before removing top screws noticed that the plastic trim was brittle and breaking apart. The trim had never been removed prior. The control panel plastic mounts had also broken resulting in it being loose on the bottom right. Unit could not be repaired due to faulty plastic.
No, I would not recommend this to a friendVery difficult to install.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their tool that was supposed to be for locating th e top hole was very difficult to use. Also not very powerful in use.
No, I would not recommend this to a friendSad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed to be nice but when opened a huge dent was in the back. Returned with no issues
No, I would not recommend this to a friendI DO NOT Recommend!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed. I bought two of these for my rental property and in less than two years, the over stove light stopped working in both units. The microwave works fine, but the light that provides a safer night-time cooking environment in now non-functional and it will cost me as much to have Best Buy even take a look at it as it will cost to buy and install a brand new unit. I'm very annoyed and feel like I wasted too much money on these microwaves.
No, I would not recommend this to a friendLooks good...some disappointments.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loosks good. Have a hard time reading controls when lighting is low. Need more contrast or provide lighted keypads.
I would recommend this to a friendDecent microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because the handle on my original broke and it was cheaper to buy the whole microwave than just the handle.
No, I would not recommend this to a friendReplaced Old GE Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced old GE Microwave that came with the house we purchased around 8 years ago. Hope this one lasts just as long. It's very similar.
No, I would not recommend this to a friend- Pros mentioned:Price
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave looks great and delivered as advertised. Makes the kitchen look nicer and came at a great price
I would recommend this to a friend I'll Tell You When I Finally Get It Installed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot tell you how it works as yet, as I am still waiting to get it installed by your Geek Squad/In-Home Services. I'm sure the product will be fine, as I have owned this make & a similar model before. but I was not satisfied with your in-home installation service at all & continue to await my appointment, which is now put off indefinitely due to Corona Virus related issues.
I would recommend this to a friendMissing standard options in my opinion.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No butter softening or melting!! In this day and age who would think you'd have to look for that???
No, I would not recommend this to a friendDoor noticeably misaligned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy to replace broken 12 year old Maytag microwave this model but when I opened a brand new box I noticed that the door is badly misaligned, I'm not sure if this is the case for all of them but definitely returning this one.
No, I would not recommend this to a friendNot popping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not completely pop your popcorn lots of kernels left behind
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that your microwave isn't fully popping your popcorn and know what a pain this would be. We recommend leaving your popcorn in for longer, or until you hear the amount being popped slow down. We hope this helps! Please let us know if you have any more questions for us. We hope you enjoy your popcorn! -Chris@GEA
- Pros mentioned:Ease of use
Good over the range microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is practical, easy to use and fits my needs, and for the price is grate
I would recommend this to a friend