Customer Ratings & Reviews
- Model:
- JVM3160DFBB
- SKU:
- 1694257
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Microwave Oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, but very difficult to read the wording on front for Microwave categories.
No, I would not recommend this to a friendBuzzing sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first 5 seconds after start time makes an irritating buzz sound. Almost electrical vibration. Just wonder if that's normal for this brand? Had a Samsung 14 years old and made that sound just before it died. I'd like to return just because of the sound.
No, I would not recommend this to a friendNo contrast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough contrast with keypad and my memory isn’t that great.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We appreciate you taking the time to share your review. Thank you so much for your feedback about the keypad of your microwave. We will be sure to pass this on to the appropriate team for future design and development. Olga@GEA
Microwave Not Installed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers put one bracket on the wall. It is crooked. It measured 14.5 inches on one side and 15 on the other. They said the microwave did not fit, which is a lie because later we lifted it up there and it fits. They left it in the floor and I still need it installed. They left screws and metal pieces lying everywhere mixed with those of other appliances which they tried to install and didn't.
I would recommend this to a friendVery very basic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would buy a better one if I had to do it again. Not really up to my standard.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for this feedback. We're sorry that you are not completely satisfied with your microwave - we know discouraging this can be. Two of favorite aspects of this microwave are the straightforward, convenient cooking controls and the two-speed venting system that removes smoke, steam, and odors. You'll find more information about what this microwave can do on pages 6 through 13 of the owner's manual, where its features are described and explained: https://files.bbystatic.com/0pksMLb6d99gAn8TNKKZqw%3D%3D/Owners%2BManual%2BJVM3160DFWW.pdf. Let us know if you have any questions in the future - we're always here to help out! All the best, Kelsey@GEA
Poor Quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a well made product. I have had to have the key board replaced twice in the past and it has now gone out again in less then one year..
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you bringing this to our attention. If you have already tried service we ask if you could PM/DM us on any of our social media pages and please reference this review so we may look into this further for you.
Not bad for the price, but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine and looks good, but makes too much noise and the buttons are hard to press.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, Thanks for posting your review. We always enjoy hearing from our customers and it's a pleasure having you in the GE family. Your comments for improvement on the sound level are greatly appreciated and we'll be sure to share them with our engineering staff. Thank you for choosing GE Appliances! -Sylvia@GEA
Didn't Fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were quite disappointed after spending almost three hours installing this microwave only to realize we weren't able to open the door all the way. GE changed the way the doors on their microwaves open. Instead of having the door swing flush with the unit, the door now swings out. Therefore if you already have a tight fit, this (and other GE models) will not work. We wanted to stick with GE but had no choice but to go with another brand.
No, I would not recommend this to a friendCheap
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap made feels like when you shut the door it’s gonna break
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your feedback regarding the materials and design of your microwave, as this will certainly help us work towards improvements in the future. We’re confident this model will continue to serve you well for years to come.
Great product poor door hinge design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works and preforms great. The downfall is you may not want to buy if the door hinge side is mounted next to the wall. Doesn't open well
I would recommend this to a friendOk microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok but the door needs some attention if you don't close it just right the light stays on it won't start
No, I would not recommend this to a friendGood microwave but made of cheap plastic
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, multiple light and fan speeds are slightly annoying that you have to go past the low settings to turn them off. Handle broke off from normal use after 6 months.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a weird aouns when I touch the buttons. Also takes longer to heat and cook
No, I would not recommend this to a friend- Cons mentioned:Display
Dead in 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived as advertised. Installed and worked for 5 days. Display went dark. Arranged for GE repair to come to fix it. 20 days later was the first appointment. Wire had come loose inside the unit. Works now
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello JDDS, thank you for your review. We're sincerely sorry your microwave required service so soon into its lifespan. We are, however, glad to hear that it was able to be repaired and is working properly now. Thank you for choosing GE Appliances. -Chris@GEA
It Lasted 22 Days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the 2013 model of this and it lasted 10 years- broke early August 12, 2023. Bought this newer model on August 13, 2023. I’m currently awake at 05:25am trying to heat up tea and it’s not working. The power is on but the turn table isn’t turning nor is my food heating up. It lasted 22 days. I’m troubleshooting if the door is fully closed, trying an extension cord with a different outlet, but nothing is working.
No, I would not recommend this to a friendNoisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is too noisy. You need to push hard the buttons.
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The very first week i brought the microwave GE had to sent a technician over to fix it and 24 months after it broke down again, I had to replace it used to believed in GE I don't thing I can say the same so disappointed.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, Thanks for offering us your feedback. Please know that we welcome it and take it very seriously. Your comments will definitely be taken into further consideration! If you ever need anything in the future, please feel free to reach back out. Thanks! -HannahGEA
It's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave scratches easy and is an it loud. Next time I would invest in better quality.
No, I would not recommend this to a friendI love my microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ecccellent product and the installers were great. They were fast and cleaned up spotlessly.
I would recommend this to a friendGood basic microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All over the range microwaves are only good for a couple years. This will be my last, hope to see 2 years.
I would recommend this to a friend