Customer Ratings & Reviews

This GE microwave is similar to the initial one in the house. Works well and is not overly complicated. Does the job well for the price paid.

Is a good item for the prize. Easy to install. Received on time.

We love the microwave. Works so easy. Super great for the kids

Decent mid priced microwave. You need two people to install as I had my neighbor help me. If you don't know what you're doing, have a pro install this item (over the range microwave)

Not too sure about the sound it is making when running. Too much steam on the glass door.

Great looking and functioning unit that fits our families use

The clock on the microwave starting to malfunction within the first few months.

Had bought this product before lasted a couple day past warranty period of 1 year Hoping this time will be better.

I bought this microwave 18 months ago. It looked GREAT and worked pretty well for the price. However, a few days ago, the unit completely lost power. It won’t turn on at all. Here I am now, a year and a half later, making a purchase for another GE microwave. It’s very frustrating.

Good price, but the exhaust is too load. Would not buy again.

It would have been nice to read touch screen without turning on kitchen light switch on to see panel.

I regard GE products as solid and bought a microwave at Best Buy. However, when we opened and checked the parts against the manual, some where missing. So, we had to return it.

When we bought the under the counter microwave we paid almost $120.00for installation. We tried to book an appointment to have it installed but the store clerk could not seem to book it. He told me to call the phone number. I tried several times to call and was told there was over an hour wait each time. I left my number for a call back. When I got a call back still no one was able to schedule installation. I was told no one in the area does installation. Well then why in the world would I get charged for something that was not even available! Crazy. I had to find someone on my own to do it.

It's ok for a basic microwave. overcooks potatoes. on the plus side. it seems to always manage handle on my mug facing out.

Worse customer service, i brought this open box excellent condition meaning a necessary parts it didnt have the anchor screw to bolt though cabinet to front of microwave was on phone for 2 days arguing with c.s. & support no help worse people to talk to. I will never buy anything from best buy again hope you ho bankruptcy.

Very basic unit for those using microwave for reheating, warming and other basic food prep. Does the job nicely.

DO NOT BUY THIS MICROWAVE. Loud Vent fan comes on automatically every time regardless of whether your range is on. We believed it was a product defect & had a technician from GE come take a look, and their explanation was that the new microwave units have only one fan rather than two, and therefore will automatically come on every time to regulate the internal temperature. Doesn't make much sense. The signage in the microwave itself and in the manual states "Vent fan may start automatically" but the word "May" doesn't imply that it will start automatically every time. Look elsewhere.

The microwave looks nice and is somewhat understandable to operate. Unfortunately, 13-months, three days after I purchased it, it died (12m warranty). At first it would blow a breaker frequently when I would open the door with it turned on. When I finally moved it to its own circuit, it must have pushed too much current and fried the internals. The clock display is ok, but also hard to read from a distance. I suggest looking for alternatives.

I cannot figure out why the turn table does not consistently turn. Obviously I am missing the boat in the sequence of button pressing, it is supposed to default to turntable on after each setting. I had a service tech come out during the warranty period, of course it didn’t fail. What am I missing?

After one year of purchasing this product, it broke down. It had a 2-year warranty. When the service team came to my house, they saw a cockroach next to the microwave and said that the warranty did not cover it because there were cockroaches in the house. They left without performing any service.