Customer Ratings & Reviews
- Model:
- JVM3160DFBB
- |
- SKU:
- 1694257
Customer reviews
Rating 4.4 out of 5 stars with 9002 reviews
(9,002 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
It's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave scratches easy and is an it loud. Next time I would invest in better quality.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friend- Cons mentioned:Display
Rated 1 out of 5 stars
Dead in 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived as advertised. Installed and worked for 5 days. Display went dark. Arranged for GE repair to come to fix it. 20 days later was the first appointment. Wire had come loose inside the unit. Works now
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello JDDS, thank you for your review. We're sincerely sorry your microwave required service so soon into its lifespan. We are, however, glad to hear that it was able to be repaired and is working properly now. Thank you for choosing GE Appliances. -Chris@GEA
Rated 3 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a weird aouns when I touch the buttons. Also takes longer to heat and cook
No, I would not recommend this to a friendRated 5 out of 5 stars
I love my microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ecccellent product and the installers were great. They were fast and cleaned up spotlessly.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The very first week i brought the microwave GE had to sent a technician over to fix it and 24 months after it broke down again, I had to replace it used to believed in GE I don't thing I can say the same so disappointed.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, Thanks for offering us your feedback. Please know that we welcome it and take it very seriously. Your comments will definitely be taken into further consideration! If you ever need anything in the future, please feel free to reach back out. Thanks! -HannahGEA
Rated 3 out of 5 stars
Good basic microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All over the range microwaves are only good for a couple years. This will be my last, hope to see 2 years.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Replacement GE microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still do not have the replacement unit! Supposed to be delivered on the 21st. Thin replacement one does not like the touchscreen feature. Must use something hard to psh the buttons.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Electronic Touch Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about the difficulties you've had with your microwave. If you have not received your replacement unit, please call 1-888-237-8289 for assistance. -Vikki@GEAppliances
Rated 3 out of 5 stars
Good basic unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one delivered was damaged second unit seems to be working ok. Best Buy install personal not very good, had very bad experience.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 3 out of 5 stars
Noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is too noisy. You need to push hard the buttons.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Practical
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No illumination of icons on screen. Hard to read and must memorize positions
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Under powered
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit does not generate enough power and therefore cooking times need to be adjusted.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Buzzing noise
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After starting buzzing sound almost like a vibration. Does quit after initial start.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
my experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no one in dept to assist with my needs. when someone was in dept they were assisting another customer and was told this could take a while. a another rep was called to assist but never showed up..one customer shook her head and walked out. when i was finally helped the gentleman was very helpful.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 1 out of 5 stars
Look out for trouble
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In less than 3 years I have had to replace 3 fuses, 3 door monitor switches and 2 latch boards. The reason for these actions is that with daily use, the latch boards (which receive the door latches when the door is closed) develop wear tracks where the door latches mate. And when the wear tracks get deep enough, the door switches get activated out of sync, causing blown fuses and fried switches. Don't buy this unless you enjoy ordering parts and putting them in.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Overall good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like the vent unit - when installed below cabinet it runs up the cabinet for venting.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
Good microwave but made of cheap plastic
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, multiple light and fan speeds are slightly annoying that you have to go past the low settings to turn them off. Handle broke off from normal use after 6 months.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a microwave. Cook many potato very quickly
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We're happy to hear that your microwave is helping you make some tasty potatoes! Thanks for the review, and should you have any additional feedback, please reach out to us! All the best.-Kianna@GEA
Rated 3 out of 5 stars
kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok, wish i get it in black, but thay did not have this sale item in black..
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 3 out of 5 stars
Bought this one to go with the GE oven, grates mic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this one to go with the GE oven, great microwave
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there! Thank you so much for choosing GE Appliances to be a part of your home. We're happy to know you're enjoying your microwave. Have a wonderful day! -Gina@GEA
Rated 2 out of 5 stars
Product good, install wait bad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price on the microwave was good, but getting it installed was a nightmare. The on line scheduling never worked and after multiple phone calls I finally got an appointment. Problem was the installation finally got done 8 weeks after I bought it. If you have that kind of wait time, hire more installers!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello JHM1209 - Thank you for your review. We are glad to hear that you like your new microwave! We are sorry for the installation experience and apologize for the inconvenience. Thank you for choosing GE Appliances! Olga@GEA












