Customer Ratings & Reviews
- Model:
- JVM3160DFBB
- SKU:
- 1694257
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used to replace similar one, been working great, no problems
I would recommend this to a friend - Cons mentioned:Display
No display
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great product. Problems with the display showing the cook time.
No, I would not recommend this to a friend Do not buy GE if you can avoid
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace the same one i bought 2 years ago that stopped working. Didn't want to go with GE but they were the only one who still had the finish that would match the other appliances. A microwave should last longer than 2 years.
No, I would not recommend this to a friendBasic no thrills
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what we need it to do. Basic microwave for basic use.
I would recommend this to a friend- Pros mentioned:Overall performance
Second Time Ordering
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and looks great. No complaints. Highly recommend.
I would recommend this to a friend - Cons mentioned:Door quality
Terrible Microwave - Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after about a year and half with only moderate use. Door also difficult to open. Replacing unit since warranty expired.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello MicrowaveOwner, thank you for your review. We are sincerely sorry your microwave stopped operating properly so soon into its lifespan. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
it's a microwave. what did you expect?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it to microwave food. it does that pretty well
I would recommend this to a friendOK for Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and works. Buttons are a little hard to press. But hard to find a replacement in bisque. And it was inexpensive.
I would recommend this to a friendHave it installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We should have put our shelves up ahead of time. That way we could have had it installed by BB.
I would recommend this to a friendUgly Duckling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my GE Microwave in January 2017. I had to purchase this particular one because my previous Microwave was a GE and this was the one that will fit in between the cabinets. After about 2 months I noticed in the window what looked like a separation about the size of a dime. I called GE as a concern and I was told as long as it doesn't affect the performance there was nothing they will do. Now here in June this problem has grown to the size of a half dollar. I'm concerned that this could be some kind of protective film or something is slipping in between the glasses. I would have taken this thing down myself and returned it to BestBuy myself months ago but I had to pay $125 to have it installed by my contractor. Now I'm stuck with this ugly thing that anyone who comes over asks me what on earth is that? I tell them that it's the mark of GE customer service who don't care about their product. Very very disappointed!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello darylsig - thank you for reviewing your new over-the-range microwave. We are very sorry to hear that the door appears like it is separating in the glass. This is not what we would expect to hear and we apologize for your inconvenience. We recommend contacting GE Factory Service at 1-800-432-2737 to have it properly evaluated by a service technician. Thank you for providing your feedback. NANCYatGEA
Average microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average hard to read the settings Nothing special about this
I would recommend this to a friendFAULTY HANDLE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works fine...in less than a year, the handle completely breaks off. Never ever have I had a handle break off of a microwave. Totally unrepairable...and mounting screws sticking out making it dangerous.
No, I would not recommend this to a friendVery noisy when it’s in use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It will start disturbing noise as soon as it’s turned on.
No, I would not recommend this to a friendOpen Box - Excellent Condition NOT so excellent!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing parts and I bought the EXCELLENT condition open box. I’ve called the store several times and I’m on hold for over 30 min. I waited over 45 min to speak to someone regarding a MISSING part. Then they sent me the WRONG part! At this point I’m over it! Next time I’ll just go to Lowe’s!
No, I would not recommend this to a friend!!!!!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panel needs to be lighted but otherwise is great..
I would recommend this to a friendCannot read display / keypad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy - the Key Pad has very little contrast and it is hard to read with or without the kitchen lights on... The exact same microwave this replaced had a much brighter higher contrast keypad!!!
No, I would not recommend this to a friendDisappointed!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took a chance on an open box item that was supposed to be in excellent condition but it was far from it. The brackets to install the over the range microwave were missing and the item was damaged. I returned to the store.
No, I would not recommend this to a friendBlew up after 2 years. 2nd failed GE micro
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace 6 year old original that came with our house, but failed. Just over 2 years later, this one sparked and quit. I really hate my GE appliances.
No, I would not recommend this to a friendSecond one purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one I purchased in less than two years.
I would recommend this to a friendIt's OK.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It'll get the job done, but the last one only lasted 4 years. Hopefully this lasts longer.
No, I would not recommend this to a friend