Customer Ratings & Reviews

This micro wave is amazing the price was great. I am 69 years old and I was able to install it with my daughter in less than 1 hour. The ordering process for this micro wave just took minutes. Thank you BEST BUY!!!

Very prompt, really efficient and friendly - thank you!

Pretty easy to install with 2 people. Directions were clear. Microwave function wee

Excellent customer support! Fast delivery and on time

Because of the price, I thought we were going to get a cheap and useless microwave. The only thing it had going for it is was its brand name. We've installed it and have to say that it was a great buy!!!

Unless I misplaced it, I don't seem to have the operating manual for the microwave. I would have given five stars otherwise. The microwave works well and looks good and I appreciated the efficiency of picking it up after I purchased it online.

The microwave works find except that the touch buttons are a bit hard to work. We have to press hard in order for it to recognized. The old one was a lot more easier.

Product is fine and installation was well done. Thanks.

Microwave was affordable, it works great (for the month I've owned it), and it was easy to mount above my stove. Home depot charged a fee to order the microwave online but best buy did not charge extra fees.

Product was perfect for our condo but the process to pick up the microwave was terrible…. Terrible communication skills so I had to travel 20 miles to Sandy to pick it up since the one I bought and reserved for me was from SLC location five miles away and was sold before I could pick it up

This was a replacement of same model which died on me after 7 years. I wanted the same model as it was fabulous. I worried that newer construction would not be as good as original but appliance is perfect. Thank you.

i am very pleased with my microwave. i love the sleek look, it cleans easily and works perfectly. Also, i was especially happy with the best buy installers. They were respectful, and kind and fast cleaned up their mess. I am a new fan of best buy.

Our new GE microwave is exactly what we were looking for. We have had it only a few weeks but so far, so good. It looks great and fit perfectly. Size specifications are accurate, controls are easy to use.

We purchased this microwave yesterdayoh, because we had been having success with our GE microwave from 2006 thru 2020. Then it stopped working. I would absolutely recommend paying Best Buy to install this microwave. OUR CONTRACTOR SPENT 7 HOURS ON install & cleanup. The directions were long and endless. Many were not clear. Best Buy told me that someone would come with a jack and jack it up on my stove top. My stove top is made of glass , so there was no way we could allow that. ALSO they would make us wait 3 weeks for install. We were able to stack pieces of wood on cushions on the stove top. Unfortunately GE attached the brackets to the back of the microwave and there was no big sign on the microwave stating that we should REMOVE them with a screwdriver prior to installing, THIS COULD be easily added by GE. Luckily we watched videos online and realized we had to remove those brackets FROM BACK IF MICROWAVE and were able to use the old GE brackets, but GE changed where the screws that mount from the top would enter, so we needed a drill. NIGHTMARE INSTALL! Microwave working WELL. The light on the unit is brighter and the fan is stronger than on the old one. Would you recommend this to a friend

Simple microwave that works well. Easy to install by yourself

So far the microwave works very well! This is my first GE appliance so I was worried if I would like it or not but so far it is going well.

Is alright but my old 13 yr old LG that finally died due to door was overall better! The buttons on the GE here you really have to push them to work - no simple touch like LG. Also I find express cook button annoying. Just have a friggin keypad there to set time. I hate I have to hit time cook first and if I forget and start hitting time then express time starts it up. Really stupid. other than the buttons it is alright and looks alright. One good thing I guess I was able to use the same LG wall bracket up on this one too so that was good and screw holes were almost same too.

very easy to install. the quick cook function is supper nice.

Easy to install and easy to use. The carousel insures even cooking, and it looks great. One small issue with the directions is that they say that the default is set to vent inside; however, it is actually set to vent upward. I didn't realize this until the air was venting into the cupboard above the stove. So, had to un-install, re-route the air flow (via the directions), and then re-install. Also, had to go online to find a charcoal vent filter as it does not come with one.

I need to replace an older GE Model. This one fit perfectly in the same space and has been working great.