Customer Ratings & Reviews

Looks good. Works fine. Great value for the price and has a lot of extras.

Works well and it fit in my old microwave space very easily. The mount js great too

Love it, easy to use, more powerful than the old one, installation went smoothly

I bought this on sale to replace an older GE over-the-range microwave of roughly the same size. I did have to drill new top anchor holes in my cabinet as GE had redesign their placement. I was, however, able to reuse the older back wall bracket. The oven does its job. It heats! I also like the continued presence of express buttons up to 6 minutes.

Great microwave larger inside. Installing was a breeze, great instructions and all parts were with it.

This microwave is attractive, quiet, heats well, and has all the basic functions we need: hence a Consumer Reports "Best Buy." We bought it to replace a GE Spacesaver that served us well for an impressive 35+ years (RIP). My husband and I work from home and use the microwave all day long. We are not picky; we just need basic features to reheat food and beverages. Despite this microwave's good qualities, I deeply regret buying it. (I wish we had simply flushed $200 directly down the toilet and saved all our installation time.) I'd return it but we are past Best Buy's short 15-day return window. (With any luck this one will die within a year as it has for so many other buyers.) Until then, we are trying to tough it out because we hate to waste our $$ and all our installation time. Multiple times a day I want to smash this microwave with a sledge hammer. Why? We underestimated the ongoing annoyance of the poorly designed keypad and a "done" buzzer that (like a smoke alarm) won't shut off on its own. In particular, I hate that an appliance that was once my slave is now my master. Example: if I heat a beverage and run upstairs, I MUST race back to the kitchen when summoned: otherwise the beeper keeps chirping intermittently--annoying my nearby husband. It does NOT shut off on its own as our previous microwave did. Also, in the past, I was able to use my microwave timer for other tasks---but no more. I had to buy a portable timer so I don't have to keep racing back to the kitchen as summoned by the microwave. In addition, the poorly designed keypad is a constant annoyance. It's hard to read and use because of: 1. the poor color contrast between the button text and background (for us light gray on white) 2. no backlighting and 3. poor button placement. I hate that the most used "Add 30 seconds" is buried in the middle of other less-used buttons like "Turntable." Ideally it should be in the bottom right--easier to find and closer to "Start." I tried to adjust to the layout for several weeks. But in the end I got tired of scanning and just put bright stickers by the most needed buttons. (And yes, it's not fashionable to have bright stickers on your microwave. But it works--whereas the keypad layout doesn't.) The first rule of design is that Form should follow Function..and that doesn't happen with this microwave. As Randy Pausch taught his students (by destroying an annoying VCR with a sledgehammer on his first day of class): When you “make something hard to use, people get upset. They become so angry that they want to destroy it. We don’t want to create things that people will want to destroy.” And that is precisely what GE has done with this microwave. It's too bad that such a nice microwave is spoiled by a poor user interface: but it is. And for that reason, I give it a single star.

I researched this microwave online and then went to the store to purchase only to find out they don't keep it in stock. Had to order from store and ship to home. It arrived in only a few days but after opening, I found out it was dented across the top. The box was fine so I was concerned that it was dropped/dented before being packed. I called Best Buy and after discussing with the associate I was told if I kept the microwave Best Buy would submit a request to GE to contact me for either a monetary discount for the dent or possibly an extended warranty as I was nervous there might be damage internally beyond the denting I could see externally. Since the microwave mounts to the cabinets, the denting would be hidden and I didn't really want to wait for another microwave to ship so I took this option. Assuming GE would call and offer some sort of compensation since I was assured they would. They never did... So far the microwave seems to be working fine but beware if the same happens to you. It might be better to send back the damaged microwave since they don't follow through with any compensation. I ended up paying full price for damaged goods.

Fits perfectly and it looks really nice. The geek squad came and install the microwave for me and he did an awesome job!!

Works great and matches our kitchen better! Super happy with the product!

Works great! Looks great and easy to install. It is really quiet when in use.

I love my LG microwave. Very wide for large items very easy to use.

May be bottom of the line but I love it. Works great. Looks great. Does everything I need it to do... easily.

This unit was a replacement. Very happy with performance and appearance.

This is a really good microwave for the price and it was installed within minutes which was great for me. I had this same model and when it died, I wanted the same one again as I really liked it very much. :-)

Great value, fit in my kitchen perfectly,easy to used!

great microwave. install went smoothly fit is perfect

Love it! Fits perfectly! Replaced existing one above range!

Bought this to replace the same model from 10 years ago. Thought it would be the same or better. Turned out to be cheaper and worse in terms of quality. Also, the bolts are not in the same spots and the mounting plate changed. I thought it was going to be a simple swap, but it required a bit more effort than expected. The touch pad is cheap. Pressing certain buttons make a cheap plastic creaking sound which didnt happen my old unit. The blower unit also makes a high pitch noise that didnt exist on my old microwave. If you're sensitive to noise, you may want look elsewhere. The door is very light and feels cheap. The top edge of my door was grinding against the adjacent edge of the microwave housing or cover. It made a popping sound every time I opened the door. I had to get a screwdriver and hammer to reshape the metal housing to fix the problem. Bad QC by GE. There is only one light bulb instead of two found on older models, so this one is dimmer but still ok. Otherwise, the microwave works fine.

Purchased this microwave to replace my 17 year old GE that finally gave up. This is very similar to the old model so no new learning curve. Same great features and the new one is working well. If this one lasts as long I will be a happy customer. Kudos to Best Buy having it in stock. Other stores said it could be weeks or months before they would have any back in stock.

His service was fabulous. He was so nice, efficient, informative, clean, and conscious of taking care of my home. I took down the name of his company so that I could call him in the future, if I need his type of service in my home. I really can’t say enough great comments about him. Simply everything that I would want in a service man, along with his assistant.