Customer Ratings & Reviews

Excellent service and installation. Microwave works like a charm.

just what we wanted Installed perfectly and working well Good looking and convenient

Old GE Microwave died after 13 years. Got another GE microwave which was easy to install. Looking forward to years of use from our new microwave.

Shopped around for best price and known brand. Read customers remarks, and looked for local store. Made my decision, and got a G.E. on line. BEST BUY sent a E-Mail to pick it up the next day with curb service. The G.E. works better then the old one and it is so quite, you can hardly hear it running. I recommend Microwave and Best-buy, very easy experience.

Great product. Sleek look. Numbers are white instead of the green ones i had.

Bought this to replace the same model we purchased 3 years ago to make mounting installation easier. Old one just suddenly stopped working completely. Even the clock stopped working. I suspect it might have been an easy repair but a service call would be close to the price of a new unit so we oped for the new unit. Warranty is only 1 year but not worth the price of getting an extended warranty. We were happy with the unit until it failed and is attractive looking.

I love this microwave it is very quite, was easy to install and it looks great.

This unit replaces an older GE model with a faulty magnetron (2yr run). So far, it works well and has adequate features that meet my needs. Hopefully it lasts longer than the one it replaced.

Easy to use and great features like one button pushing. Only downside is the numbers, etc. are very difficult to read.

Works great. Put it in using the best buy installer, they cleaned up the mess and took everything away. After I bought the right install kit. It looks gret

Has a nice look and enough features to get the job done. Simple to install and use

The GE 1.6 cu. ft. over the range microwave is a very good microwave. I’ve had one more than 12 years with no problems. Now I’m hoping to get at least 12 years out of my new one. Easy to install.

Door is really clunky, keypad takes effort to push, loud, no control anymore for the beeper. Do like the fact you can turn off the turntable. Had my other one for over 16 years. Hope this one last as long.

Excellent excellent excellent excellent excellent excellent

GE over the range microwave very quiet quality material, love it

This microwave is exactly what I wanted. The people who helped me find it and buy it were helpful and efficient. I liked the service so much that I went back to Best Buy for a different purchase just a week later. The microwave was easy to install and works perfectly.

Replacement Microwave. Installation was easy (but heavy..60lbs) Ours is vented to the outside, watch out, the microwave comes default configured for that. Microwave works great, love the express buttons for 1 to 6 minutes. The button for selecting custom times is somewhat awkwardly placed, but we got used to it. Exhaust fan works great, but is a "little" noisy. Overall an easy 5 stars.

I took measurements of my old microwave and verified that this one had the same dimensions. However, upon installation, this microwave projects out from the wall over my stove almost an additional inch. This is because this microwave's mounting hardware attaches to the back splash wall. My old microwave was attached to the cupboard above it, so there was nothing between the back of that microwave and the back splash wall. At first, I was really upset about this extra projection. I was also worried that the indoor venting (I don't have a vent pipe to the outside) would blow upwards into the cupboard above it since the exhaust vent points upward (my old microwave's vent blew straight out into the room which was awful for us tall people because it would blow directly into our eyes). However, this extra projection into the room actually ensured that the exhaust vents completely cleared the cupboard doors and therefore I don't have to worry about warping the wood. The microwave feels solid. Some microwave doors feel plastic and flimsy, but this one feels very solid. The handle feels sturdy (you simply jerk on the handle to pull the door open, there is not a button to press to pop open the door). The keypad doesn't seem to collect any finger prints. The turntable is surprisingly large and moves quietly during operation. I like that this microwave has a feature to stop the turntable from rotating. This feature is really helpful when I've put in a 13"x9" casserole dish of leftovers to reheat.

Replaced an older model of the same make and model. Pleased overall with performance and build quality. Sensitivity of the touch pad is much less than the old model so has taken some time to get use to. Original model lasted 8 years, though we did pop a lot of popcorn, which is not recommended by many reviewers. Also, we mainly used the burner under the control panel in the stove below without turning on the exhaust fan, also not recommended. We are being more careful with the new model and hope that it will last at least the predicted 10 years, hopefully longer. We had it installed by Best Buy, will not do this again due to a bad experience with their contracted installer.

My 18 year old GE Microwave died and after looking at several 2018 models/makes in my Best Buy store and online, I decided to go with a GE that fit the space over my cook top, was shiny black and had a similar panel to our previous one, so that my husband could figure out how to use it. When it was installed and plugged in, I noticed that the panel was almost unreadable - there was very little contrast between the pale, white lettering and the black background on the buttons. On my 18 year old panel (and online), the lettering is distinct. Now I must put on reading glasses to see the words. The door has a window, but I can't see what my food is doing during cooking, reheating, etc. due to the heavy black grid on the glass. The interior light inside is very dim, as well. The digital time on the panel is an extremely, bright white, unlike all of my other digital appliance clocks, temperatures, etc. which are green. I like the beverage button on this microwave because it gives you choices in ounces - 4, 8, 12, 16 oz. Also, the size of the turntable is large enough to accommodate dinner plates and glass baking dishes.