Customer Ratings & Reviews

This microwave has been great. It fit it nicely. A bit difficult to install ourselves but not due to the item. It has all the functions I need and loks great in my kitchen.

Our over-the-range microwave died after 15 years of service. Our local Best Buy, Lebanon, NH, surprised us by having this model in stock. It's a new version of the model we had. It's a great microwave and saves precious kitchen space. The instructions were easy.

Works great most of the time but once in a while it will freeze up and I will have to unplug it and plug it back in.

Works great, good quality! Was the perfect fit.!!!

It’s really nice. Just like my old one but better. I buy all my appliances from Best Buy.

Bought this for my mother to get her old one off the counter. Matches the new stove. She loves it.

We've had this Microwave before and it suits all of our needs.

It’s very amazing! Easy for cleaning, use, cook etc very recommend !

Looks very nice in our kitchen. Love how powerful It is.

Fantastic product. Sleek and powerful. Installation was done professionally and seamlessly.

It’s the bare bones. The size, brand and color was what was needed for a “plug and play” replacement in over the range type. However, nothing is made the way or quality it used to. Now two tabs instead of four tabs on the mounting bracket. Grille vent plate is gone in style to small vents above the door. Smaller turntable plate. Otherwise, it’s working so far.

Excellent microwave! Purchased two of them! Highly recommend!

Absolutely amazing microwave so easily to install and use!

The installers were great love the microwave the features and the style

Dent in door. Ive never used the microwave, its stri kly forcosmetic purposes. So, BB disappointed.

I like it is better then the Samsung I had that only lasted about a year before it broke

Worked great, replaced an old GE over range microwave.

This series of GE microwaves is known to have issues with the display. Mine was good for the first 6 months then occasionally flashed on the 2nd digit. I didn't think anything of it. Just after the year warranty expired the 2nd digit went completely crazy to where it is now often unreadable with the various segments of the number either not showing or randomly flashing like a strobe light. I am now buying a replacement control board to fix this (part WB27X29801) for about $100. Shame on GE for not having better quality control on these. Also, the glass rotating plate inside is fairly delicate. A coffee mug hit the plate when being placed inside and a chunk of the lip cracked off leaving a jagged edge (another $100 replacement for the official GE plate). On top of this, Best Buy uses a terrible outside company for installations called Premier Logistics. I have never seen bigger idiots. It’s like the Three Stooges were sent to install this. They were shocked it wouldn’t fit on the existing bracket and were very hesitant to install a new one (like they weren’t totally sure how). When they finally did start installing it 2 guys did most of the work while the 3rd stood around supervising. The supervisor then decided to randomly touch the microwave which he then immediately sliced his hand on and proceeded to bleed all over my kitchen floor while trying to nonchalantly hide his hand from me. I had another terrible experience with Premier Logistics about a year later when a different team came to deliver and install a dishwasher at which point they flooded the kitchen and tried to scam my elderly parents out of $200. Before you buy anything from Best Buy, check to see if Premier Logistics will be involved in any way (delivery, installation, etc.) and if so look somewhere else. I would not buy this microwave again and I’m very hesitant to buy any appliance from Best Buy because of the aforementioned issues with the install team.

This is the exact microwave we own previously. Someone shut something in the door and cracked it. It still worked great, but I couldn’t handle the crack. Loo

Bought this to replace a 15 yr. old GE. Not as well made as the old one, somewhat noisier. Functions are basic, maybe we should have spent more for a higher end model? Hope it lasts as long… I put “yes” to recommend for a friend because they didn’t have a maybe and we haven’t had it long enough!