Customer Ratings & Reviews
- Model:
- JVM3160RFSS
- |
- SKU:
- 1624532
Customer reviews
Rating 4.4 out of 5 stars with 9049 reviews
(9,049 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the product's excellent overall performance, ease of use, and competitive price. They also appreciate its perfect size, simple installation, low noise level, and functional design. However, some customers have noted concerns regarding the door quality, with reports of scratches. Additionally, issues have been raised about the control panel being hard to read, the display of time being poor, and the keypad lacking illumination.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great looking microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great working microwave and looks beautiful. Definitely worth the money!
I would recommend this to a friend - Cons mentioned:Control panel
Rated 2 out of 5 stars
Low-quality touch pad. Poor design of controls.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The touch-pad is clunky. It takes a heavy push to trigger a control. The design of the controls is poor, and the touch-pad had already to show delamination “rings” around the areas that are used most frequently. I don’t recommend this GE microwave.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to leave us your review. We know how important it is to have a microwave that meets your needs and expectations. We'll share your experience with our team for future consideration. Thank you for bringing this to our attention. -Kacie@GEAppliances
Rated 4 out of 5 stars
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave to replace one removed by our contractor during a kitchen remodel. It works as advertised - heading food, venting the cooktop underneath, and providing surface lighting. We found the controls intuitive despite moving from a Kenmore to GE. There is nothing "wrong" with it, but I hesitate to call it excellent (5 stars) because it does what it is supposed to do.
I would recommend this to a friendRated 5 out of 5 stars
GE microwave deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave for the price. Nice space. I would recommend
I would recommend this to a friendRated 5 out of 5 stars
Great microwave!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was a perfect purchase for our home. Are old microwave broke two days before Christmas and so we ran the Best buy and grab this one. Similar to the old one but better built. Great customer service made this a prompt and saved Christmas.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Great product at a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For an over the range microwave, this is a great value. Looks and works great. Used Geek Squad to install it. They were great.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great replacement for my profile series microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very nice and fits in well with my profile series appliances. It was very reasonably priced as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use works great vgdhjkgfbnjjgfnjgbbjj
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend Rated 1 out of 5 stars
Disappointed With Product Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item on November 25, 2024. After just 1 year and 2 months, I started having serious problems with it. The over-the-door handle broke, and I also noticed damage on the back of the door. Because of this, the product is no longer working properly. I am very disappointed with the quality. A product like this should last much longer, especially when purchased from Best Buy. When I contacted customer service, I was told the warranty is only for one year, so it does not qualify for replacement. The only option suggested was buying an extended warranty, which feels unfair since the issue is due to poor product quality, not misuse. I expected better durability and better support. I hope Best Buy can review this and offer a reasonable solution.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great Match
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this to match our new slide-in GE Range. It fits great and the Best Buy installation was perfect.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent very good function white color very easy
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend Rated 5 out of 5 stars
Pretty happy with the unit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am very happy with the unit. I had some help installing it and we did not get the venting correct so I will get some more help to get that corrected (it blows into the room instead of up into the exhaust vent).
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
My new microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at the right price. Geek Squad services are great.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Beautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with microwave and the installers were quick and efficient
I would recommend this to a friend Rated 4 out of 5 stars
Family favorite with military twist.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had a countertop GE microwave for years and loved it so a GE above the range was a no brainer. We love the express cook buttons! Only puzzling thing with our new microwave is the military time it displays even though the manual says it is a 12 hour clock. Ideas on how to fix would be appreciated.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
So far so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Esthetically pleasing. Vent is a little loud but it works. Spacious.
I would recommend this to a friend Rated 5 out of 5 stars
Works perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave replaced a similar model that quit working. The unit was labeled 2011! I am really happy that the new model fit exactly with regards to mounting and works perfectly.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Easy to install and use. Spacious interior space.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
100% recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very beautiful microwave. Not super big, but big enough
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great easy to use matches oven perfect. Heats wells
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque
I would recommend this to a friend



















