Customer Ratings & Reviews
- Model:
- JVM3160RFSS
- SKU:
- 1624532
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Works but build quality feels cheap
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Plastic feels thin. Curious to see how long it’ll last. Cheapest over the range at the time.
I would recommend this to a friendWorks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my 16 yr old GE micro with this new one , so far so good , miss a few features of the old one ( ex timer for night light ) however overall pretty satisfied , Don't think it will last as long as the older one ( Planned obsolence)
I would recommend this to a friendGood microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. Fit well, but be aware that if you have any solid surface on the hinge side, you will need about 1/4” for the door swing to clear.
I would recommend this to a friendGood microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took off 1 star because they changed the location of the buttons. Also to reheat items, too many options - harder to decide. The add 30 seconds button is really a good feature.
I would recommend this to a friendNot happy with the dent on the back.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I opened the box there was a dent on the back of the microwave. It seems to be working just fine and can't see the dent. But want to go on record that htere was a dent just in case I have trouble later.
I would recommend this to a friendMicrowave purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the easiest appliance purchase I’ve ever made! Jim was extremely knowledgeable and helpful!
I would recommend this to a friendmy new microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks very nice over my range my wife is very happy and best buy installed it and it looks like a factory job i'm so glad i went to BEST BUY .....
I would recommend this to a friendBad display
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. Only issue is the digital display is always flashing/ glitching when not in use. 2 and a half years old. Everything still functions as normal.
No, I would not recommend this to a friendNice but not what we ordered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave but during installation noticed some hardware was missing. Took it back to Best Buy. Our installer put in the new one. Once installed, I noticed the handle was squared and not the rounded handle we ordered. It was too much trouble to go back to Best Buy a third time to get the right one so we’re living with it but I’m so disappointed every day. I really loved the one I had originally ordered. Also, the buttons are not placed in user friendly order.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the new microwave, it seems a little louder than the old one but I’m getting used to it.
I would recommend this to a friendGood Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good replacement. It cooks food perfectly well. What I don't like is that the door is so big. The door on my last one was only as big as the space inside for cooking, not as big as the entire unit. I feel like the handle is not going to hold up strong enough over the years.
I would recommend this to a friendBrand response from GE_Answers
Posted .Hello jsms - this is Nancy at GE. We appreciate your feedback regarding the microwave door and handle. We understand your concern but want to assure you that GE is committed to quality. We hope you enjoy your new microwave for many years to come. Thanks for choosing GE!
No written operating manual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. GE does not supply a written operating manual. They should. Best Buy was very helpful obaining one for us.
I would recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Installation was more difficult than I expected
I would recommend this to a friend- Pros mentioned:Size
GE Over the Range Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for our kitchen! Has a few more features than our old microwave.
I would recommend this to a friend GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was ready for pickup on time. Care was taken in loading the microwave into my truck.
I would recommend this to a friendPiece of junk. Do not buy!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in November 2024, already not working!!! Will not heat anything. My last GE microwave lasted 20 years! Come on GE, make something of quality again!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your loyalty to our brand, and we'd like to assist with the issue you're having with your microwave not heating. We recommend disconnecting the microwave from power for a couple of minutes before reconnecting, to reset it. Information about what to try when the microwave is running but not heating is available in an article on our GE Appliances website titled "Microwave - Runs But Does Not Heat"; that can be viewed when you look up the title and click the 'Support' tab. Troubleshooting is also available on page 18 of the manual, which can be viewed on our GE Appliances website when you look up the model number, go to the product's page and view the 'Owner Support' section. If you aren't able to solve the issue with troubleshooting, our Bodewell service team is available at 1-833-426-3393, Monday – Friday, 8AM – 8PM ET. A technician would be glad to examine the microwave for any issues.
Good microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Same dimensions as old one but smaller inside. Color of clock is horrible so we don't use it.
I would recommend this to a friendGood microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking and good microwave for the price. Installing the front filters can be a bit tricky as the section that you have to take off is hard to do so but besides that it is overall a good purchase.
I would recommend this to a friendCost effective microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cost friendly above range mount microwave. We replaced the same model after it quit working at about 7 years old.
I would recommend this to a friendGood replacement for 19-year old version!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New mIcrowave is much more powerful than its predecessor and has a rotating turntable which helps cook food more evenly. Couple of "old" features missing, however - no AM/PM or "delay cooking" feature, also does not work if food is placed in microwave too soon before turning on.
I would recommend this to a friendBrand response from GE_Answers
Posted .Hello Phil - this is Nancy at GE Appliances. Thanks for providing your feedback regarding your new over-the-range microwave. We're glad to hear your last one provided many years of service to you. Many factors go into the design of our products and consumer input is a top priority. Your comments are important to us. We appreciate your loyalty!
