Customer Ratings & Reviews

Buttons are hard to press but overall a good product.

For the money it's a good value!. Works well, no issues. Even mounted easy using the same mounting bracket. Replaced a GE space saver that finally failed at 15 yrs.

This was a replacement for an older GE over range microwave that died. It fit perfectly and installation was relatively simple. It helped that the previous oven was also a GE, though the vent was slightly different so required a bit of work to connect. Overall it was simple to install. The features and performance are what I would expect. Water heats up quickly and food splatters if you don't cover it. The latter is an operator issue not the microwave! For the money it was well worth it. Just hope it lasts for a while!

Works great and has all the quick time options needed.

Completely functional, works exactly as it should without a single issue. After it was finally installed, the fit was perfect over our stove. Delivery and installation was the absolute worst. The guys that delivered could speak very little english. They continuously tried to ask if I had any wall anchors, screws, and other parts and tools. They wanted to leave for home depot. But then found the parts they needed in the box and there truck. They were trying to figure out how to install this over the range. It was clear to me that this was there first install. It took them hours and the mess they left behind looked like a bomb went off. It took us days to clean up all the plaster, wood and other materials off the stove, counters and floors. None of this is an exaggeration. Honestly I can't believe this happened. We will never order anything from BestBuy that requires delivery and installation again. Absolutely never.

Unfortunately, I let the warranty lapse and the numerical display starting acting up. I felt it was worth replacing for the discounted $199 price which was about $50 less than the last GE like product. Works fine. No complaints.

I haven't had this microwave long but I'm happy with it so far! For the price it's nice looking, has the features I needed, and was priced well.

The product is really nice love it, but the experience with Best Buy was horrible. I don’t know whether I will shop at Best Buy again. I think nobody knew what they were doing rude and they canceled my delivery and didn’t even contacted me very unhappy

Purchased this to replace a broken one in a new to us condo. This met size and color requirements and was available for pick up in two days. I had ordered one somewhere else and after two weeks they called to tell me it was back ordered. Installation was straightforward and it is really quiet. For some reason the vent fan comes on automatically on some settings which is a kind of loud. So far it works well.

A very good value for the price. Minor comments re: the keypad. Its layout is a bit counter-intuitive, and one also has to really press the keys (no light touching here) to get them to work. Also, the contrast of the lettering, etc., of the keypad against the background is not strong, making the keypad difficult to read in dim light. In the next iteration of the product, I would strongly encourage the manufacturer to give this aspect of the product more careful attention. Otherwise, the microwave itself works fine.

This has proved to be an excellent appliance. It was affordable and (fairly) easy to install. Its major virtues are that it isn't that loud and that the touch panel is admirably simple.

I had the older version and upgraded. Works great!

Microwave is a great and very easy to use and clean .

This micrewave does everything you will ever need it to do. It is simple to use and program, Cannot beat it for the money.

Works fine. Much lighter than MW it replaced, installers suggesting perhaps a decline in quality by GE from old to new. While dimensions read the same, new MW door could not open, requiring a chiseling away of the adjacent wall. A cosmetic disaster.

The manual instructs you in how to position the fan before installing, but apparently there are 2 different manuals for it--I learned through reading through a bunch of FAQs when my fan didn't work right after first installation. The customer service agent who responded to that customer included a link to the correct manual. Taking it down, repositioning the fan, and reinstalling it to the cabinet was a pain, but it made the fan work. Be certain the directions make sense, given how you need it to exhaust, and realize it may not be correct. I think the picture may have been right in my manual but the text was definitely wrong. Recently, however, the fan on low speed sounds funny some of the time; we'll see . . . But finding a trouble free microwave seems a problem, given reviews I've read. At least this one wasn't expensive. I like its features fine. It throws better light on my rangetop than my last 2 micros and runs very quietly if not using the exhaust fan.

Excellent service and installation. Microwave works like a charm.

just what we wanted Installed perfectly and working well Good looking and convenient

Great product. Sleek look. Numbers are white instead of the green ones i had.

The door is a little clunky And the display appearance could be improved but still a good value for the money.