Customer Ratings & Reviews

i enjoy using this product. it has a lot of nice features. ot os easy to use.

This is a pretty big microwave. Price is very good compare to the others in the same level. I highly recommend it.

Replaced my 22 year old micro hood with this one. Installation was easy, runs much quieter than my old one.

This microwave is attractive, quiet, heats well, and has all the basic functions we need: hence a Consumer Reports "Best Buy." We bought it to replace a GE Spacesaver that served us well for an impressive 35+ years (RIP). My husband and I work from home and use the microwave all day long. We are not picky; we just need basic features to reheat food and beverages. Despite this microwave's good qualities, I deeply regret buying it. (I wish we had simply flushed $200 directly down the toilet and saved all our installation time.) I'd return it but we are past Best Buy's short 15-day return window. (With any luck this one will die within a year as it has for so many other buyers.) Until then, we are trying to tough it out because we hate to waste our $$ and all our installation time. Multiple times a day I want to smash this microwave with a sledge hammer. Why? We underestimated the ongoing annoyance of the poorly designed keypad and a "done" buzzer that (like a smoke alarm) won't shut off on its own. In particular, I hate that an appliance that was once my slave is now my master. Example: if I heat a beverage and run upstairs, I MUST race back to the kitchen when summoned: otherwise the beeper keeps chirping intermittently--annoying my nearby husband. It does NOT shut off on its own as our previous microwave did. Also, in the past, I was able to use my microwave timer for other tasks---but no more. I had to buy a portable timer so I don't have to keep racing back to the kitchen as summoned by the microwave. In addition, the poorly designed keypad is a constant annoyance. It's hard to read and use because of: 1. the poor color contrast between the button text and background (for us light gray on white) 2. no backlighting and 3. poor button placement. I hate that the most used "Add 30 seconds" is buried in the middle of other less-used buttons like "Turntable." Ideally it should be in the bottom right--easier to find and closer to "Start." I tried to adjust to the layout for several weeks. But in the end I got tired of scanning and just put bright stickers by the most needed buttons. (And yes, it's not fashionable to have bright stickers on your microwave. But it works--whereas the keypad layout doesn't.) The first rule of design is that Form should follow Function..and that doesn't happen with this microwave. As Randy Pausch taught his students (by destroying an annoying VCR with a sledgehammer on his first day of class): When you “make something hard to use, people get upset. They become so angry that they want to destroy it. We don’t want to create things that people will want to destroy.” And that is precisely what GE has done with this microwave. It's too bad that such a nice microwave is spoiled by a poor user interface: but it is. And for that reason, I give it a single star.

Smooth online purchase. Great customer service with updates. No issues. Great buy no regrets. I always appreciate I can trust Best Buy. Thank you

Very satisfied with the oven. Would recommend to a friend. Great value.

Happy with the looks and performance. Easy to read panel. Timer beeps until you stop it manually. This is a good feature.

This is definitely an upgrade from my previous microwave. This microwave is easy to use and works quite well.

Easy install instructions and strong microwave. Extra parts help with installation.

We like a lot our new microwave!!! Not so loud and easy to use it !!!

I am very satisfied with this GE Microwave oven. It replaced a Frigidaire that barely lasted 2 years that came with the house. We have always had GE Microwave ovens in the past and have never had any issues with them. It only lacks the "sensor reheat" option but that was not a deal killer. Installation was relatively simple but as with most brands out there, the templates for installing the wall bracket and screw holes on top were just about useless. The unit matches our other stainless appliances well but I think the trend towards no openings in front for the air to escape from the exhaust or the oven itself when it is in use was a poor design choice. Yes it looks nice and sleek, but the heat and moisture now exhausts right on to the front of the cabinet above it. The top of the door when closed channels it directly up onto the cabinet. But I guess that style marches on!

Oven works as it should. Like a lot of other microwaves it does not have a backlit keypad. You have to be very careful when you install the filter because the cover over for the filter can be hard to snap in place. If the cover is not aligned properly, the door will not close. The instructions for installing the filter could be better, especially the location of the screws that holds the cover in place.

Really good product. Works perfectly. It’s a good combination between performance and price

Replacing a 15 yr old Whirlpool. This microwave is as good or better in almost every way. It is somewhat quieter in operation and button noise, which we like. Since it had a different wall hanging bracket and slightly different top hanging bolt placement than the previous one, we had to drill new holes in the cabinet above and in the wall, but once done, it was fairly easy to install.

It is a nice improvement over the one it replaced. Buy it! It is a bargain that works

nice microwave very easy to use seems very practical and moderately priced

If you have a white Microwave over the stove and need a replacement, then this is the one for you very good range of everything you need to use one for and very easy to use.

It was a present for a friend of mine, and he's in love with this Microwave that completes his white look in the Kitchen

Easy to install and heats up my food perfectly and matches the rest of my GE appliances

excellent product,works very good, very quiet and easy to place