Customer Ratings & Reviews
- Model:
- JVM3160RFSS
- SKU:
- 1624532
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the product's excellent overall performance, ease of use, and competitive price. They also appreciate its perfect size, simple installation, low noise level, and functional design. However, some customers have noted concerns regarding the door quality, with reports of scratches. Additionally, issues have been raised about the control panel being hard to read, the display of time being poor, and the keypad lacking illumination.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave!!! It has upgraded my kitchen . Work perfectly. I highly recommend this product
I would recommend this to a friend - Pros mentioned:Ease of use
Nice and affordable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and install was easy. Came with template and clear instructions.
I would recommend this to a friend - Pros mentioned:Overall performance
AVOID! Bad Design flaw with fuse.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This model felt really nice at first. But beware the faulty fuse! If you open the door before the microwave is done cooking it shorts out the entire system. This started happening after about a year... well out of Best Buy's warranty period. You then have to remove the front and top vent in order to replace the fuse. So infuriating. After searching message boards, I found out this is a common issue with this model which we didn't know before buying. Since we bought it we've changed the fuse at least 10 times and it still occurs. Major defect. Avoid buying this model if possible!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your microwave is frequently blowing out its fuse. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
GE appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my microwave is very silence. All the future works fine. GE is my brand
I would recommend this to a friendA disappointment
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So we’ve had this micro wave just about two years and sadly, it’s kind of a disappointment. It wasn’t the cheapest option but maybe a year into owning it we noticed the sounds turn on and off randomly-not good if you’re using the timer and it’s silent. And it also doesn’t always warm up food for awhile. Again, it’s just here and there and we never know when but we tried to spend some money so we would have something decent for a long time and eliminate excess trash in the world but it really isn’t great.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .For this model, the vent fan will automatically start when using any cooking cycle on the Microwave and will operate during the entire cooking cycle. If your microwave runs but is not heating, there could be one of many components that is not working properly. Please make sure the “Timer” function was not inadvertently used. Also check to ensure the door is closed securely; open the door and close it firmly. This confirms the engagement of the door's safety mechanisms. -- If these suggestions do not solve the problem and the microwave still won't heat, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
- Pros mentioned:Overall performance
GE MICROWAVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave as an open box. It came with all parts and is in excellent condition. So far it works great and I am happy with my purchase.
I would recommend this to a friend - Pros mentioned:Price
Best Microwave Ever!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me a long time to pick a microwave. For the price point and everything about it is just perfect. Couldn’t be more delighted and I question myself before I purchased it and so glad I did
I would recommend this to a friend - Pros mentioned:Overall performance
Solid quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave! Recently renovated the kitchen and it came out nice.
I would recommend this to a friend Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, but the door is a little wobbly. Works great. Looks great. Just that door tho. Could be a little more steady
I would recommend this to a friend- Pros mentioned:Ease of use
Satisfied with my order
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good product!! Easy to installed . I recommend this microwave without a doubt
I would recommend this to a friend - Pros mentioned:Ease of use
Great and easy to install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great and super easy to install if u want an over the counter style.
I would recommend this to a friend - Pros mentioned:Size
Microwave pretty nice!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, as far as microwavesgo... this has been my favorite! The popcorn feature alone makes it worth while. Nice size and features are great. The melt/thaw feature is very good.
I would recommend this to a friend - Pros mentioned:Price
GE microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave fits nicely above my stove. It is high powered and serves the purpose at a great price. Excellent Buy!!
I would recommend this to a friend Reimagined one touch microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Innovated and updated version of my previous microwave.
I would recommend this to a friendGreat Experience With Best Buy & Geek Squad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great follow through from Best Buy and Geek Squad. They made this a lot easier than I expected. The only glitch was the first unit they delivered was damaged. The service man noticed the damage and told me before they installed it. I was impressed with his honesty. When they brought the replacement, it took less than 30 minutes for them to install.
I would recommend this to a friend- Pros mentioned:Installation
Happy wife, happy life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is happy with it. Easy installation, looks great.
I would recommend this to a friend Over the Range Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old GE microwave died after 27 years. It really served me well and I guess it had to go sometime. I purchased a new GE microwave in stainless steel and had it installed by BestBuy. They did a fantastic job and the technician was friendly and was great at getting microwave installed.
I would recommend this to a friend- Pros mentioned:Overall performance
Gorgeous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m the type to look at the beauty of an appliance as well as it’s functionality, and this over-the-range microwave is beautiful!! Now I want to replace all of my other appliances...
I would recommend this to a friend - Pros mentioned:Price
It Work Well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product that gets the job done! Reasonably priced.
I would recommend this to a friend Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Much quieter than previous ge profile unit.
I would recommend this to a friend