Customer Ratings & Reviews
- Model:
- JNM3163RJSS
- SKU:
- 4916913
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers are positive about Overall Performance. They describe it as working perfectly.
This summary was generated by AI based on customer reviews.
Nice value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the use and look of this microwave. Great value
I would recommend this to a friendGood microwave, functions perfect, easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel this is a good product for the price, and that it will function well for our family's needs.
I would recommend this to a friendEconomical
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's easy to use and inexpensive. I received it very quickly after I ordered it.
I would recommend this to a friendVery good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good microwave. People at bestbuy are very helpful. Thanks
I would recommend this to a friendSimple & low-cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, sleek look. Easy operation. Slightly difficult to install.
I would recommend this to a friendGreat value in an under cabinet MW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and use. Much quieter than the one replaced
I would recommend this to a friendmicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice microwave, be leary of the installation background for the mounting bracket, there is a 1/4 inch difference between the back and the actual line where you put the sketch to the back wall, remember to cut that line off. Noticed with a lot of manufactorers, that 1/4 inch makes a difference when mounting.
I would recommend this to a friendFinally a new microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, great! Easy to use controls. Love the fan feature
I would recommend this to a friendPoor information provided.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the same model as the one we needed to replace, but the installation holes were in a different configuration. We had to bring in a carpenter to modify our cabinets. Your people just said they couldn’t do anything about it therefore we had another person do the installation. Poor information from your people just caused us additional cost. Really a sad predicament.
No, I would not recommend this to a friendHappy with the purchse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet , does the job and looks OK - Can't complain for the cost !
I would recommend this to a friendPurchased unseen - I do not like this microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this without having seen it in person. There are a couple of product details I am not happy with. 1. The keypad is very hard to press compared to my old MayTag microwave. And I do mean hard to press before the input is recognized. 2. I do not like the express buttons. I am used to just entering the cook time and hitting enter. This GE microwave requires you to press the "cooktime" pad before entering time. So my old habits of just entering the time actually activates the express cooktime. It's just annoying. The quality of the appliance looks to be ok. I do not like how the keypad, and certains features work. If I had a chance to physically look at this appliance, I would have made a differenct choice. I would not buy this microwave again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi Randy, thank you for leaving a review. We're sorry to hear that you're not satisfied with the express cook feature or the keypad of your microwave as a whole. We can understand how this would be frustrating. Still, we appreciate hearing your feedback and will be sure to pass this along to our design team for future products. Hope this helps and that you're staying safe. -Michael@GEA
Nice price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave for the price. Fairly easy to install. Recommend.
I would recommend this to a friendMicrowave works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All products are good quality and work as promised.
I would recommend this to a friendGood quality. Great price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality. Shopped around and this was best price.
I would recommend this to a friendGood value for an over the stove microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good. Works fine. Good value for a stainless microwave. High consumer ratings.
I would recommend this to a friendSuper microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, you don't even know it's cooking item! Love it
I would recommend this to a friendJust what we needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for replacing our old microwave. Everything works like it should, though it would be nice if it came with a model-specific manual instead of a more generic one.
I would recommend this to a friendGood microwave, easy to install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been a good purchase, it works well and was easy to install.
I would recommend this to a friendBrand response from GE_Answers
Posted .Hello Christopher - this is Nancy at GE. We are glad to hear that your new over-the-range microwave was easy to install and is working well for you. Thanks for choosing GE!
Item was not what I ordered
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shock I got when I finally opened the box (past return date because I went back home to help care for my Mom, who had terminal cancer) to find that it was not Bisque, but Stainless Steel! I could not use because it didn't match. My lost!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .For issues with delivery & installation please call the Best Buy team directly at 888-237-8289.
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it good price work fine easy to step up its okay
I would recommend this to a friend