Customer Ratings & Reviews
- Model:
- JNM3163RJSS
- SKU:
- 4916913
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers are positive about Overall Performance. They describe it as working perfectly.
This summary was generated by AI based on customer reviews.
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Nice looking, easy to use microwave, good price Cons: Not fingerprint resistant; not as powerful (even on P-10) as my old microwave For the little bit I use a microwave, it's just fine
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there, thank you so much for leaving this review. We are really happy to hear that you are satisfied with the appearance, price, and usability of your microwave, but we can definitely understand how your dissatisfaction with the cleanability and performance would be frustrating. We sincerely apologize for the frustration this has caused for you. Looking into it, we do have a few steps that may help you get the use you need out of your microwave. We do have a cleaning guide for the outside of the unit to keep it looking beautiful. For the most part, we recommend using a sudsy cloth on the case and then wiping it thoroughly dry. More information including the cleaning methods for the control panel is available on page 15 of the use and care manual. As for your feedback regarding the performance, please know that we will be passing this along to our product development teams for use moving forward. If you have any additional questions for us in the future, please feel free to message us on social media and a member of our team would be happy to assist you. -Elliot@GEA
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clean looking unit. Easy to use. Not hard to install.
I would recommend this to a friendIt works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It offers quite a bit for the price -- good value!
I would recommend this to a friendge microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems much lighter and flimsier than the same 10 year old model we are replacing.
I would recommend this to a friendBest purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and best purchase, all working good to go.
I would recommend this to a friendGreat deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just replaced my GE microwave (15 years old) with a new one. Works well and reasonably priced.
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had another well known brand but no longer found locally. GE was highly recommended and very similar to the one I replaced.
I would recommend this to a friendGood Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave that I purchased from Best Buy is awesome! The Sales Associate knew what I needed and met my expectations! the delivery and installation was way beyond my expectations! the microwave works great! I have purchased many GE appliances before and have been very satisfied with their products.
I would recommend this to a friendLooks Good / Works Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this unit to replace a 15 year old GE model. While this is a basic unit, it works well and looks good. Biggest surprise is how much better the under unit (stove top) lighting is. This model really lights up the stove top below, rather than the wall behind like the previous model did. Very pleased!
I would recommend this to a friendGE Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent and good quality microwave. Fits our space perfectly.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great easy instructions installed by my self
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would recommend installation to anyone
I would recommend this to a friendProblem with the beep alert during warranty period
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nine months old and the beeper is not working right anymore. Other than that it works fine. Having a warranty service call come out next week.
No, I would not recommend this to a friendNever Again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a microwave handle break on me unti now. This is how much GE charges for the entire handle replacement. The same as what the microwave actually costs! Smh
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for reaching out to us! We’re so sorry to hear that the handle on your microwave broke! This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating this can be. This said, we would like to apologize for any inconvenience this issue has caused you, and we’re confident that a GEA technician can get you taken care of. To schedule service, you can call 1-800-GECares (1-800-432-2737) M-F 8am – 9pm ET. Thank you for being part of the GEA family; we look forward to hearing from you. All the best – Matthew@GEA
Microwave replaced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave replaced one that i had for 7 years. Same make and model. I would recommend to appliance to anyone
I would recommend this to a friendNice microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! Needed a replacement for my old GE that broke. Set up was okay, just wish the mounting holes on top matched the original because I had to drill new holes in my cabinet to mount this one. Very quiet, love that.
I would recommend this to a friendNice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably priced and works great. Easy to install.
I would recommend this to a friendMicrowave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turntable works great did not have that in my last microwave. Install wasn’t too bad needed 2 people.
I would recommend this to a friendKey Pads selections too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only down fall about GE Microwave, touch selections letters/numbers are small, really need to change the key pads on Microwave
I would recommend this to a friendGreat microwave, over the range. Our 2nd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you. Great product, great service. Our 2nd one
I would recommend this to a friend