Customer Ratings & Reviews
- Model:
- JNM3163RJSS
- SKU:
- 4916913
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers are positive about Overall Performance. They describe it as working perfectly.
This summary was generated by AI based on customer reviews.
Happy with purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. I replaced a Kenmore that began having door switch issues. Sounds can be muted, power level is easily selected, and I was able to use same mounting hardware. I recommend to anyone considering.
I would recommend this to a friendGood Basic Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IThe microwave fit perfectly in space. It's a good basic microwave.
I would recommend this to a friendGood basic microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is the buttons to operate the microwave are very dark and hard to see, however, it works great and that's what is important.
I would recommend this to a friendBrand response from GE_Answers
Posted .Hello Deedie39 - this is Nancy at GE. We're glad to hear that your new GE microwave is working great. Thank you for your feedback regarding the controls. Your comments are important to us and our product design division takes into account suggestions such as yours. Hopefully, the buttons are easy to locate once you have become use to using the microwave. Thanks for choosing GE!
Wave Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a replacement for my Kenmore, it will do. Still in the learning stages.
I would recommend this to a friendCan't use it if you can't see the control buttons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The control panel is barely visible. This is a horrible design/programming flaw with this microwave. You can't see which buttons to push if it's not broad daylight.
No, I would not recommend this to a friendMicrowave GE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave. The digram for installation was upside down which was a little tricky for installation. Also the vent is a little loud but I love the look, and all the options of this microwave.
I would recommend this to a friendGE over the country micorwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much like the last over the country GE microwave that lasted 9-1/2 years before it broke. The controls on this one are not as easily identified as the last one. It takes a while to get used to where the buttons are.
I would recommend this to a friendmicrowave is a convertible vent unit but.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is nice.... but Q&A from GE said Microwave was set up for internal (inside your home) venting....and if you wanted to vent externally, you needed to modify the fan assembly.... that was not true, the Microwave was set up to vent externally...and it took me an hour to modify the fan assembly to vent inside the kitchen..(vent internally) too bad the answers in the Q&A were incorrect...
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello convertible - Thanks for your review. We are glad you like the microwave. We are sorry you were given incorrect information regarding the installation. We apologize for any inconvenience it has caused. Thanks for making GE Appliances a part of your home! Olga@GEA
Great value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very please with this microwave. I was happy to see that it had a feature to keep the turntable from turning. That was always a problem for me with my old microwave if I had a larger rectangular dish that was too large to rotate.
I would recommend this to a friendGreat for what we needed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. The style is nice and operation is simple. We were replacing a 20 year old unit and I was worried about finding same size to fit the area. No problem with new unit. Bust Buy installed it without any problems.
I would recommend this to a friendOperates as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a replacement for one that no longer worked. The operation is the same but the buttons are inn a different configuration so that has a learning curve to operate. Would be nice if the buttons could be backlit for us early risers.
I would recommend this to a friendGood Microwave for space saving
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this microwave is all that it advertised. Easy fit over range. The vent fan could be stronger. Beware of installation. The crew scratched up my oven and left a bit of a mess.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there, thank you so much for reaching out with this review. First off, we are so glad to hear that you are enjoying your new microwave, and that is has fit well over your range. However, please know that we are so sorry to hear about your installation experience. We can definitely understand wanting our appliances to continue looking good from day one, and we sincerely apologize for the frustrations you have experienced with a scratched up oven. If needed, you can contact Best Buy at https://www.bestbuy.com/contact-us - As for the feedback on the strength of the vent fan, please be assured that we are passing this along to our product development teams for further review. We appreciate that you have brought this point to our attention. If you ever need any assistance from us here at GE, we can be contacted by chatting or direct messaging us on social media. -Elliot@GEA
Shuts down
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There seems to be an electrical problem with the door. With any pressure, the whole unit shuts off and all programming is lost. The craters on the floor are a bit harder to clean. Cannot really recommend.
No, I would not recommend this to a friendSolid value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing the old over-the-range microwave was a bit daunting but with the help of a friend it went smoothly. So far the new micro works well. Since the old one was an Amana and the company that makes the GE is the same there was an easy learning curve to figure out how to use the new one.
I would recommend this to a friendBrand response from GE_Answers
Posted .Hello EBH2015 - this is Nancy at GE. We're glad to hear that your new GE microwave installation went smoothly, and that learning how to use the new GE microwave is fairly easy as well. We appreciate your feedback and for choosing GE!
Decent microwave for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent microwave but if I knew how difficult it is to read the keypad in dim light, I would have chosen another appliance with backlighting or at least greater contrast.
No, I would not recommend this to a friendGreat replacement microwave for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our 15 year old GE over the range microwave hoping the brackets would be the same. As it turned out we had to use the new mounting bracket and drill new holes to mount the top of the microwave. Extra work and if it last 15 years I would be very happy!
I would recommend this to a friendgreat replacement over-the-range microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Met the 4 star rating or above for microwaves. Did not want too many bells and whistles. Has all the necessary things like a timer, a light, quick buttons for 30 seconds, 1 - 6 minutes, defrost, reheat and power level selection. It came in white, which I needed. Works great.
I would recommend this to a friendNot of good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third GE microwave in 14 years. The handles have broken 3 times and the door cracked from bottom up this last time. I have only replaced the microwave with the same GE as it fits the locations.
No, I would not recommend this to a friendSo Far so Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed pretty easy, Works as expected but lets see if it lasts longer than 2 years as I had to replace this same microwave after just 18 months.
I would recommend this to a friendRental Property
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced same size GE Microwave with a new one. Same features - slightly different mounting.
I would recommend this to a friend