Customer Ratings & Reviews
- Model:
- JNM3163RJSS
- |
- SKU:
- 4916913
Customer reviews
Rating 4.4 out of 5 stars with 9040 reviews
(9,040 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers are positive about Overall Performance. They describe it as working perfectly.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Happy Homemaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still getting used to my new microwave. but so far, it heats quickly and does so much faster than my older microwave did. A very good value!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque
I would recommend this to a friendRated 5 out of 5 stars
Replacement after lightning strike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. This is my second one of the same model that we had for 3 years. It never failed to work but It failed after a lighting strike that also took out a tv and assorted other electrical items.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Would have been nice, though, if an instruction manual had come with the microwave.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best Buy! Good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The micro was just what I needed! The price was comparable to Lowe’s. Delivery date was postponed for 4 days. The technician was absolutely wonderful and also cleaned up after himself. Best experience, best price, and the Best Buy!!!!!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 4 out of 5 stars
Works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my 16 yr old GE micro with this new one , so far so good , miss a few features of the old one ( ex timer for night light ) however overall pretty satisfied , Don't think it will last as long as the older one ( Planned obsolence)
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 2 out of 5 stars
Design Flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nearly three years ago I bought this same model and at not even three years old it began to blow fuses. I replaced quite a few, but they continued to blow them, even when the door was opened. Even though the reviews were awful on this model, indicating a design flaw, I bought it again due to the low sale price and the fact that the framework to install it was already on the my kitchen wall. I do like the features it has and I purchased a three year warranty from Best Buy.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello WhiteGhost79 - We appreciate you staying in the GE Appliances family. It is disappointing to hear about the issue with the blown fuses and is not something we would expect. Should you have any trouble, please let us know. It is always a pleasure to help in anyway we can. - John@GEAppliances
Rated 4 out of 5 stars
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took off 1 star because they changed the location of the buttons. Also to reheat items, too many options - harder to decide. The add 30 seconds button is really a good feature.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 4 out of 5 stars
GE replacement microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good value. Seems to be a lower quality version of the GE microwave I had previously.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 4 out of 5 stars
Good replacement for 19-year old version!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New mIcrowave is much more powerful than its predecessor and has a rotating turntable which helps cook food more evenly. Couple of "old" features missing, however - no AM/PM or "delay cooking" feature, also does not work if food is placed in microwave too soon before turning on.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendBrand response from GE_Answers
Posted .Hello Phil - this is Nancy at GE Appliances. Thanks for providing your feedback regarding your new over-the-range microwave. We're glad to hear your last one provided many years of service to you. Many factors go into the design of our products and consumer input is a top priority. Your comments are important to us. We appreciate your loyalty!
Rated 1 out of 5 stars
Do not buy this microwave. It is a nightmare.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was one of those times I made the mistake of buying online rather than in store and basing my decision on reviews Best Buy included in their ad. Total mistake. It is flimsy and not well made. Quality is the worst I have ever seen. The door does not close, it slams and can be heard next door. Pure metal to metal contact. Just awful. Catch 22. I can return it but that's a money losing option because I lose the $100+ I paid to have it installed and then will need to pay again to have the replacement installed. I'm saving you from making my mistake.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello GUMMY1972, thank you for your review. We hate to hear that your microwave's quality and design did not live up to your expectations. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Rated 4 out of 5 stars
Good microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking and good microwave for the price. Installing the front filters can be a bit tricky as the section that you have to take off is hard to do so but besides that it is overall a good purchase.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
micro wave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great model had all the functions we needed, had it installed and fitted in approximately 45 mins. you do need an extra person to hold against at certain times
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Over-the-Range Microwave Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave oven was bought to replace an old, inoperable Kenmore and also so that we would have the best match to the GE range we bought, and we weren't disappointed. The controls are fine, as good as any other microwave. The light is bright for working on the stove top, and doubles as a suitable night light. Vent works well. Was able to install myself with minor trouble. I wish these manufacturers would standardize the power cord placement and the wall brackets so that replacement is far easier, as they all seem to be different.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate your review. While we're glad that you have been pleased with your microwave's control panel and overall design, we’re sorry to hear of your concern regarding power cord placement. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Rated 4 out of 5 stars
Not happy with the dent on the back.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I opened the box there was a dent on the back of the microwave. It seems to be working just fine and can't see the dent. But want to go on record that htere was a dent just in case I have trouble later.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 4 out of 5 stars
over counter microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good , nice , but defrost, no make sense or i not understand the way to use wait or time ?
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Nice but not what we ordered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave but during installation noticed some hardware was missing. Took it back to Best Buy. Our installer put in the new one. Once installed, I noticed the handle was squared and not the rounded handle we ordered. It was too much trouble to go back to Best Buy a third time to get the right one so we’re living with it but I’m so disappointed every day. I really loved the one I had originally ordered. Also, the buttons are not placed in user friendly order.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friendRated 4 out of 5 stars
Nice Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great. Buttons are a bit harder to push tham what im used to
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 4 out of 5 stars
Good microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. Fit well, but be aware that if you have any solid surface on the hinge side, you will need about 1/4” for the door swing to clear.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
No need for an over - almost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave makes have an oven almost obsolete. It can handle all types of cooking, large dishes and small. I’ve actually bought this one a few time for various design projects
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Ok for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall works fine. Door sticks sometimes. Turntable makes noise sometimes. Easy to install. Looks nice. Larger turntable then Previous model. Cooks very fast.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend










