Customer Ratings & Reviews
- Model:
- JNM3163RJSS
- |
- SKU:
- 4916913
Customer reviews
Rating 4.4 out of 5 stars with 9040 reviews
(9,040 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers are positive about Overall Performance. They describe it as working perfectly.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Workhouse of a Microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, hard working microwave. Nothing fancy but gets the job done!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Very disappointed,
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the same Microwave five years ago. At the time it felt and looked like a quality product. After five years it all of a sudden stopped working. I replaced it with the exact same model in hopes that they had possibly fixed the issues some of the reviews had talked about. The new one arrived. It seems to me the only things they changed were to cheapen the product. The door feels much lighter and it doesn’t have that quality product feel anymore. It was extremely loud when I first used it and I noticed the vent fan stays on all the time and will not go off. The company put in a service call for someone to come fix it. I’ve been waiting a week and the part has not come in yet. I’m told it will need a whole new panel. Very disappointed that instead of making the product better, they decided to cut corners and cheapen it.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Greetings,
We're so sorry to hear that your microwave is not meeting your expectations and can certainly understand your frustration. We're also sorry to hear that it is incredibly loud and a service call was needed. We'll make sure to share your feedback with the development team. Take care! Mike@GEA
Rated 5 out of 5 stars
So far, so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previous purchased one had the beeper quit after 2 years. Hopefully this one will last longer.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 4 out of 5 stars
Fine
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but some lights went out on the screen so time never looks right.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This appliance is a great value! I would have given a 5 star rating except that the touchpad is not quite as sensitive as I'd like.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
I'm very happy with the microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with the microwave. Two features that I especially like are the add 30 second button and the turn off turntable button. It may not be as powerful as the GE that it replaced but we have adapted with just slightly longer times.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Disappointed with this Microwave...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially, this product lived up to its expectations and performed admirably. However, after the manufacturer's one-year warranty expired, problems emerged with both the digital screen and strange noises. The screen now blinks incessantly, which is quite bothersome.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Easy to install, great upgrade!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase, my old GE lasted me 12 years and hoping this one will too!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use it cause I ended up buying a refrigerator instead..
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Cheap but works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, for a cheap over the stove microwave. This is my 3rd one...they only last about 5 years.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your experience—it's great to hear this microwave is working well for you! We appreciate your continued support and are confident this one will serve you reliably for years to come. Lauren@GEAppliances
Rated 5 out of 5 stars
great microwave and great best buy salesperson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave has been a wonderful replacement item for our kithcen. Our salesperson was top notch!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 1 out of 5 stars
Not worth the money.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this a zero, I would. I’ve had this microwave for a year and a half. The display is not working properly. You can’t read half the numbers. This is my second GE microwave in six years. The first one lasted not quite four years. That one broke down all together. I always thought GE was a good company but now I’m beginning to wonder.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Microwave purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing this product went fine. Getting it installed by being a total Tech member was not a pleasant experience
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate
I would recommend this to a friendRated 5 out of 5 stars
Over-the-Range Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. We've only had this appliance for a short time, but it functions beautifully and does everything we need it to do.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic microwave. Easy installation. Quiet operation.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 4 out of 5 stars
Nice & Simple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is very nice & simple. Warms food very evenly, doesn't burn the popcorn, and matches beautifully with our other kitchen appliances. Price wasn't too bad either.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Microwave C206
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was installed professionally and timely. Thank you to the staff who handled.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product except for the white LED display. It is very hard to see in the night. The green LED which I had in the previous one was good.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 4 out of 5 stars
Great but loud!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this only 4 stars because it is very loud. The fan comes on when in use. I purchased a similar one that wasn’t noisy.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
great choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice presentation perfect match for other appliances. Installation was a little tricky but installers knew their job and it presented no problem. So glad decided on the delivery & installation great job
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend










