Customer Ratings & Reviews

We got a fare price and customer service was very good

The new microwave was used for dinner this evening! We enjoyed learning about the new microwave. Also, Shawn quickly installed our new appliance and was excellent at doing so. Thanks Jean Soller

When the old one broke, we just replaced it with the same thing. Works great for us!

Basic microwave with not a lot of bells and whistles but it does the job. It had lots of good reviews. Install was not all that bad. 2 hours but I like to go slow.

Pretty good. The pull open and close latch seems a bit chincy. Hope it holds up. Other than that its good.

This 1.6 CF Microwave fit easily to replace existing 1.4 CF. We followed directions and made sure fan vents were oriented correctly. Working well! Best Buy made it easy to order online and pick up at nearby store.

I returned the item because the salesperson on the floor gave me misinformation. He gave me a very different price for installation than what I was told when I called to schedule the installation. I did not have the item delivered to save on the delivery fee, but then found out even though I didn't have it delivered, if I wanted it installed, I still have to pay the delivery fee. This was not told to me when I purchased the item. So, I decided to bit the bullet and go ahead and pay the fee, but then I was told I would not know the delivery day until the day before the delivery, and I would not be told the time window of the delivery until the day of the delivery. With my job, that was not possible, so I returned the item and purchased it elsewhere where I was able to schedule the delivery (no charge) and installation well in advance. Because I returned the item, I cannot comment on the performance of the item. I'll review the microwave on the site of the place I purchased it from.

People in the store were very helpful and very knowledgeable about what I was looking for. Felt like they weren’t just pushing the most expensive one but what I needed.

It’s nice replacement for your existing over the range microwave. I wish the fan can be more powerful for exhausting while you cook.

Wife says it doesnt seem like it heats up as fast as the old one but she likes it.

Overall happy with the product and great customer service as always

Works well and fit the space. Only downside is fingerprints. You have to clean it all the time.

It's a pretty good microwave. Although adjusting the blower motor was annoying it.

First one came dented in the box, but second one was fine. Number pad is easy to read with large font. It is a tad loud.

Talk disappointed with this product with everything that's going on stores not being able to keep up with the demand. Or microwave broke down so I had to buy a new one. My appliances are black so I had to get a black microwave, only it had to be ordered. So we had to wait a few days for it to come in. Now Best Buy is pretty much closed and you have to do your business in the parking lot. Well we're finally made it home and the microwave has a charcoal filter that is not already installed. The instructions show you remove 2 screws and remove a cover then you can install the filter. Well the cover does not come off, now you don't want to break it. I went online and watched a video from GE where it shows how to do it, and same thing it shows you remove 2 screws and the cover easily comes off. On the one I got it does not. The cover looks nothing like the one they show on the video and it's supposed to be the model I bought. Why would they not have the filter already installed??? With the easy things are right now with the virus making the stores close. I can't just go back and get another one.

Bought even to replace 20 year old GE microwave. Fit nicely although they changed the wall bracket for no good reason so had to drill more holes. Oven works fine.

Had to have a service call for noisy turntable motor.

Perfect replacement for our 20 year old microwave. The same brand just different model and dimension. Thanks to the great customer service that help me choose the right one.

Good Service - employee was extremely helpful - also helped recover gift card from prior purchase.

unit is looking good in my kitchen really like that vents do not show also like the larger turntable and the fact that unit is quicker then my old one.