Customer Ratings & Reviews
- Model:
- JNM3163RJSS
- |
- SKU:
- 4916913
Customer reviews
Rating 4.4 out of 5 stars with 9046 reviews
(9,046 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the product's excellent overall performance, ease of use, and competitive price. They also appreciate its perfect size, simple installation, low noise level, and functional design. However, some customers have noted concerns regarding the door quality, with reports of scratches. Additionally, issues have been raised about the control panel being hard to read, the display of time being poor, and the keypad lacking illumination.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfect Replacement
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older model which allowed me to use the same bracket. Love the one touch buttons for quick cook times between thirty seconds and six minutes.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Great microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t use my microwave a lot but still wanted to replace the one that broke. I am very pleased with this one for the price I paid. Very sturdy and works well.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consumer report gave this item a good rating and installation was a breeze. Only shortfall is the control is not back-lit. I really miss that in my previous microwave.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best Buy best store
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love you product and service Best Buy is the best store ♥️
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Replacement of previous microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the previous one that suddenly failed after 10 years of use. It was the same model Hope this will last longer.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went in looking for an under Cabinet microwave/stove vent. I found this as an open box special . It's exactly what I was looking for and it works great. I couldn't pass on the deal
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeded our expectations. Love the low setting on the vent, very quiet. Would definitely recommend to a friend.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 4 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about it, but wish the time display lights were still green instead of white.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent upgrade to replace older microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The old microwave finally gave out. We found that is the upgrade on that same model. Very similar all around with nice upgrades on the control panel.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
microwave is excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a GE before and loved it. This model is slightly different, but works as well. Like that it doesn't have vent in the front to clean.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 4 out of 5 stars
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only downside is the color of the numbers at night. They are hard to read in low lighting. Otherwise this was a great purchase!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave. Works as expected. This is my 2nd one of this model. I bought both for an upgrade to home expecting to sell.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good price and service and installation by Best Buy
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Good purchase for the money!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and looks nice. Would be nice if the buttons light up so you can use without the light on. I don't think any do thou!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent product so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had some issue removing front grill to install charcoal filter. otherwise all good. Called the number provided but, they were no help.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install—the pattern given to measure holes for installation was not try to where it needed to be
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, I would buy this product again from Best Buy as well as other products. Love the customer service,
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 4 out of 5 stars
Great microwave for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this microwave..... But I really wish the ready food didn't constantly beep. Once is sufficient
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave! This is the replacement model for our original one which lasted 18 years! Highly recommend!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 1 out of 5 stars
Have them open the box to see what you are buying.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible microwave. The display model we looked at in the store is different from the one they gave us. We went through ten different microwaves looking for DUAL FLOODLIGHTS over the range and found a display unit with this feature. We told the salesman, "This is the one we want, right here." He went back to the stockroom and got one in a box and we got it home, got it installed, plugged it in and turned on the range lights only to find there is ONLY ONE FLOOD LIGHT. The ONE FLOOD LIGHT is dimmer than the nightlight I have in the bathroom. You cannot just change the bulb because it is a special "bi-pin halogen lamp" which mounts sideways in the socket so there is NOTHING to replace it. We called the Best Buy store and they explained the one we got in the box is the CURRENT MODEL of the store display. The Store Display is no longer available and they one they gave us is its "replacement". I am so unhappy. Couple more things. The keypad is black with NO BACKLIGHTING meaning you cannot see the numbers on the keypad without a flashlight in our kitchen during evening or morning hours. The steel used for the case is so flimsy (compared to our old unit) when we mounted it and screwed down the two holes in the front (A and B on the diagram) the center of the microwave sheet metal droops leaving a small gap between the stove and the cabinet it is mounted to. The "fan" is SUPER NOISY so you can hardly hear yourself think while using the microwave. To have a coffee in the middle of the night one must get a flashlight to look at the keypad and then worry about waking the house up because of the noise from the fan. SO unhappy. Wish we could take it back but we threw out the box and packing materials and it was so much trouble we just threw up our hands. Will NEVER buy another one from GE or Best Buy.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that you have not been pleased with the design of your microwave's cooktop lights and control panel. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA










