Customer Ratings & Reviews
- Model:
- JNM3163RJSS
- SKU:
- 4916913
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the product's excellent overall performance, ease of use, and competitive price. They also appreciate its perfect size, simple installation, low noise level, and functional design. However, some customers have noted concerns regarding the door quality, with reports of scratches. Additionally, issues have been raised about the control panel being hard to read, the display of time being poor, and the keypad lacking illumination.
This summary was generated by AI based on customer reviews.
Joes microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome functional and dependable and sturdy and safe
I would recommend this to a friendWorks great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves the appliance. It works great and matches the stove below.
I would recommend this to a friendIt's ok.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much more reduced from the exact same name and model I am replacing. Exact yet feels much more like it's built with lower cost materials. Very basic, and works though for the cost nowadays.
No, I would not recommend this to a friendDoes the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Preset functions are great. Love the wattage. Quick cooking. Replacement for broken one...got same model & color. Price is great for how well it does.
I would recommend this to a friendDefective right out of the box
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On paper, this is a great Microwave. In reality GE quality and customer service is HORRIBLE. Our GE microwave was dead on arrival (DOA) right out of the box and GE wouldn't exchange it for a new one. So we had to wait SIX WEEKS for a replacement control board and two visits from a service tech to fix it. Once it was diagnosed, I searched Google for "control board failure GE Microwave" and the search was littered with people who had the identical issue. GE customer relations was abysmal, apathetic and SLOW. I will NEVER purchase another GE product. I will however purchase again from Best Buy. They were helpful and supportive in getting the defective unit serviced.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your unit has not been working properly and can understand your frustration. We would like to get more specific information if you could please send us a PM/DM on any of our social media pages and please reference this review. Dianna@GE Appliances
Nice Size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Features, quiet operation. Capacity is more than adequate
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave, no complaints about the microwave itself. It’s a little difficult to install, would suggest at least two people
I would recommend this to a friendGreat so far...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this model to replace a similar GE microwave that lasted about 5 years. We have had it for a month now and no issues so far.
I would recommend this to a friendWorks fine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 9-year-old microwave stopped working. I replaced it with this one which is very similar to what I had before.
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave and it is amazing. I had another one in my kitchen but this one heat up your food very fast.
I would recommend this to a friendWorks great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and heats up food fast! We got this one to replace the original one we had.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little noisy but very good . I would recommend it.
I would recommend this to a friendgood product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the same model before lasted 6ish years of heavy use. so decided to give GE a another go. if it lasts 6 years will be happy with it.
I would recommend this to a friendGood but clock is hard to read and door latch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clock is hard to read and door latch sounds like something is loose.
No, I would not recommend this to a friendNice microwave/exhaust fan.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice appliance. The exhaust fan can be vented with ductwork or be a recirculating unit instead.
I would recommend this to a friendGE microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as it was closest model to our previous GE microwave that died. Not as smooth to operate as our previous model.
I would recommend this to a friendNot Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The kids love the one touch features and I like that there are two settings for the surface light - we tend to use it as a nightlight too. It's everything that you could need.
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was glad to get this in Costa Mesa store , 20 miles away but nice not to have to order and wait ! Thanks Best Buy ! Home Depot had none in stock !
I would recommend this to a friendlove its even heating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find this microwave heats better than my other one and when I use the defrost feature it defrosts my food without cooking part of it.
I would recommend this to a friendnice over-the-range microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.our last one (same model) broke (trips the breaker) after merely 2.5 years. bought the same one again, but this time with the extended warranty.
No, I would not recommend this to a friend