Customer Ratings & Reviews
- Model:
- JNM3163RJSS
- SKU:
- 4916913
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the product's excellent overall performance, ease of use, and competitive price. They also appreciate its perfect size, simple installation, low noise level, and functional design. However, some customers have noted concerns regarding the door quality, with reports of scratches. Additionally, issues have been raised about the control panel being hard to read, the display of time being poor, and the keypad lacking illumination.
This summary was generated by AI based on customer reviews.
Gross
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this for 1.5 years, its making everything greasy. I do not have a vent outside so this is set up following the instructions. Im getting whats like grease all over my cabinets and ceiling above this microwave and have to take off the cover to scrub grease off the vents. I dont even cook greasy food. I rarely use my microwave because of how annoying the grease is
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are glad to assist with your microwave leaving grease residue. Be sure to change the grease and charcoal filters as needed. You can view pages 16-17 of the Owner's Manual for steps on how to do this here https://products-salsify.geappliances.com/image/upload/s--zf1uJgsc--/80a219504d4b1072a0e6cbde2cd1ce234509dfdd.pdf
If the issue persists, please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Great microwave and the best price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best price and free shipping to the store in just 3 days sold us on this microwave. We needed one to fit in the location of our old one and this was perfect.
I would recommend this to a friendWorks goods.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, and fit in the space, but the looks are not that appealing. Too much blank white space at the top.
No, I would not recommend this to a friendGreat Microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good looking aesthetics and extensive functions for a microwave at this cost point. I would definitely recommend.
No, I would not recommend this to a friendOver The Range Replacement
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a 10 year old GE microwave. This works exactly the same as our old one. The exhaust fan is quieter.
I would recommend this to a friendNew microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this microwave. It’s simple and satisfies my needs.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud operating and door is very noisy when opening and closing
No, I would not recommend this to a friendGetting the buzz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The very first time I used the microwave after running the 2 minutes 30 seconds it started buzzing. It was so quiet compared to my old one I thought it was the fan hitting something. Thought maybe it would go away, but it occurred every time I used the microwave more than 2 minutes. After I finally got GE out to look at the noise it was the capacitor.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that the surface light doesn’t work after using the microwave less than 2 months !
I would recommend this to a friendQuiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice item for the money. The metal does show a lot better f fingerprints but that is the nature of stainless he guess
I would recommend this to a friendGood replacement microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My other microwave went out after 7 good years. This microwave has been good. Nothing really special about this one; it works just as well as my other one.
I would recommend this to a friendmy favorite microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE microwaves work great, reliable and saves space doubling as the range hood :0)
I would recommend this to a friendPleased with microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. Love the express settings. Works better than our previous “high end” microwave.
I would recommend this to a friendReplaced previous GE model after 8 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave was just as expected. Unfortunately didn't line up with the previous GE model for mounting. Otherwise great experience so far.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello John - thank you for providing a review of your new over-the-range microwave. We're sorry to hear that the old mounting hardware did not exactly match up with your previous mounting hardware. They have changed over the years and new hardware is required be used with the new microwave. We appreciate your feedback. Thanks for choosing GE Appliances! NANCYatGEA
Average quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the vent fan had 3 speeds. Microwave door is very light in weight, I hope it stands up to a lot of use.
I would recommend this to a friendVery average model!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave oven is satisfactory but has few upgrades compared to the microwave it replaces. I tried to buy a reasonably priced model but I guess the old adage, “You get what you pay for” holds true. In the future I will be more conscious of getting better upgrades than just the price of what I am buying.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there,
We're glad to hear your microwave is performing well! We certainly value your business and always make sure to take feedback into consideration. Thanks for being part of the GE family. Mike@GEA
Great buy at a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is as described. I like the numerous express buttons and large interior.
I would recommend this to a friendNO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not high a quality item to me. I would not buy it again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to leave us a review. We know how important it is to have a microwave that meets your expectations. If you have specific feedback or any questions, please let us know.
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave for the price, the only downside is it's a little noisy.
I would recommend this to a friendNew stainless microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Use microwave more for timer and light over range but am pleased with appliance.
I would recommend this to a friend