Customer Ratings & Reviews
- Model:
- JNM3163RJSS
- SKU:
- 4916913
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the product's excellent overall performance, ease of use, and competitive price. They also appreciate its perfect size, simple installation, low noise level, and functional design. However, some customers have noted concerns regarding the door quality, with reports of scratches. Additionally, issues have been raised about the control panel being hard to read, the display of time being poor, and the keypad lacking illumination.
This summary was generated by AI based on customer reviews.
Great Built in Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace prior same GE model. Like turntable and the speed buttons for most used activities.
I would recommend this to a friendPoor quality and customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.About 10 days after purchase and installation the door stopped closing. You had to literally hit the door to close it. Call Best Buy and was told it had been to long to return it and had to call GE. GE said it hadn’t been long enough for the warranty to kick in. After several more phone calls GE finally agreed to send a repairman out to fix it. It has been better however it’s been about six months and the door is starting to act up again. I guess another repairman call is coming.
No, I would not recommend this to a friendSatisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how quiet it is disappointed thought it did not show finger prints
I would recommend this to a friendmicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was on sale, lowest price around, unfortunately our cabinets were wider over the micro wave than the rest of our cabinets so the fan can not exhaust if the cabinet doors are closed..................... we couldn't put it farther out due to the wall bracket so we will use it as is
I would recommend this to a friendPrinceton
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it had an owner Manuel without having to download it.
I would recommend this to a friendNice but loud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave unit. When in use it is louder sound than our older unit.
I would recommend this to a friendFantastic Purchasae!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and fantastic item, very happy about my recent purchase form Best Buy!
I would recommend this to a friendChoose Another One!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a GE stainless microwave that no longer worked, so we bought this one. We do not like it at all. The handle is horrible - always marked up (nothing like the old one). The door is harder/louder to shut. I would not buy this again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your microwave's handle has become marked and that the door is difficult to close. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing microwave great image video clear an beautiful, recommended 100%
I would recommend this to a friendHard to view control keys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works fine, but the controls are very hard to read and the buttons require a firm push to operate.
I would recommend this to a friendHappy microwaving.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave! Easy open door. Bright light for the stovetop.
I would recommend this to a friendMicro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is ok. It does the job with some perks. I went cheap and until I had installed I did not know how it worked. Like I said it’s just ok but when u start it there is a delay which I’m not fond of since my other one had no delay and they outside does not clean easy or nicely. Other that that it does the job
I would recommend this to a friendmicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product and matches our other appliances perfectly!
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave- good size interior and the light that displays on the range is bright and nice!
I would recommend this to a friendOver the range microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This particular microwave give me more space in my house.
I would recommend this to a friendG E Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well....a bit louder than our old microwave. Over all a good buy.
I would recommend this to a friendMicrowave Good Value
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new microwave and this one was perfect for our space. Works great.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave looks sleek and works great! Even and fast cooking!
I would recommend this to a friendBest Buy for Microwave replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our prior Microwave perfectly. Same brand same model but newer
I would recommend this to a friendOpen box / great condition
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replace same identical product; Open box purchase and was in great condition and much lower price.
I would recommend this to a friend