Customer Ratings & Reviews
- Model:
- JNM3163RJSS
- SKU:
- 4916913
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the product's excellent overall performance, ease of use, and competitive price. They also appreciate its perfect size, simple installation, low noise level, and functional design. However, some customers have noted concerns regarding the door quality, with reports of scratches. Additionally, issues have been raised about the control panel being hard to read, the display of time being poor, and the keypad lacking illumination.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Didn't last more than a yr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave 14 months ago & now it doesn't have any power at all. We replaced the thermal fuse which should have been the problem & it didn't work. I know it was inexpensive as microwaves go but I expected to get more than a year out of it. I haven't checked yet but I'm sure a service call to diagnosis the problem will start at $75-100 which means I have to spend the money to buy yet another NOT GE microwave. Buyer beware you get what you pay for! Expected Better GE!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Valued Customer - thank you for providing a review of your over-the-range microwave. We're sorry to hear it is no longer working properly. If the unit was only 14 months old, we recommend emailing the details to us using our Contact Us link on our website. We may be able to offer additional trouble-shooting tips. Thanks for providing your feedback! NANCYatGEA
GE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave went out within the first year, warranty repair performed. A little over a year the digital portion began to flash randomly, then the buttons stopped working.
No, I would not recommend this to a friendGreat product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, got it during the deal. Good choice of pre programmed options!
I would recommend this to a friendOver the stove Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, kind of a pain to install but after all was said and done love the microwave.
I would recommend this to a friendDoes everything we need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our 9 year old GE over the range Microwave died. We replaced it with the new model. It meets all our needs.
I would recommend this to a friendGood for cooking but horrible venting
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on a deal and it looks great and cooks well the lights are nice underneath but my goodness it has such horrible suction. I had the best buy team install it so the fan is the right way. Looking into it I found the design inside makes it loose suction even though it has a powerful fan. Wish I could fix this somehow.
No, I would not recommend this to a friendgreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.functions properly, door easier to open and close vs. older model
I would recommend this to a friendInstalation instructions not very clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave seems to work very. I have installed 2 other over the stove microwaves, and I had difficulty with this one.
I would recommend this to a friendGood for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good... works just fine... it is a Bitcoin heavy as it took 2 guys to install.
I would recommend this to a friendkitchen applianse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well for our needs, in our kitchen, and looks good
I would recommend this to a friendWorks well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd GE microwave I have purchased. The first one lasted 20 years and was still working when it was removed. The 2nd one only lasted 3 years and quit, so I am hoping this one lasts longer. The quality is not like they used to be but I guess that goes for all the products.
I would recommend this to a friendperfect replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was very hard to dind a almond colored replacement microwave, but Best Buy had exactly what i needed at a great price.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste set up, looks great. Does what it’s supposed to do.
I would recommend this to a friend- Cons mentioned:Control panel
The vent fan is weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The control panel is not easy to read. The vent fan is weak as well.
No, I would not recommend this to a friend It cooks s@&t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave, much like our previous one, cooks food. Unlike our previous one though this one is very much alive.
I would recommend this to a friendLove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! And the team Made it super easy when they came to install
I would recommend this to a friendmicrowave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great microwave for above stove and oven.Nice finish.
I would recommend this to a friendMy food is so hot right now
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put things in the microwave, it makes digital music beeps, then I burn my mouth.
I would recommend this to a friendEasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this product but it stopped warming up the food but liked it so decided to repurchase it but from Best Buy.
I would recommend this to a friendGE microwav
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE is a great brand! Love the convenience and space saving benefit!
I would recommend this to a friend