Customer Ratings & Reviews
- Model:
- JNM3163RJSS
- SKU:
- 4916913
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the product's excellent overall performance, ease of use, and competitive price. They also appreciate its perfect size, simple installation, low noise level, and functional design. However, some customers have noted concerns regarding the door quality, with reports of scratches. Additionally, issues have been raised about the control panel being hard to read, the display of time being poor, and the keypad lacking illumination.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Microwave Bisque
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The functions are easy to work with and the selections are most helpful.
I would recommend this to a friend GE Microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything except the overhead light pn the stove. It should have more than one lightbulb.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your honest feedback with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for the qualities of this microwave that did not meet your expectations. Please know that we will be sharing this information with our product team. If you ever need assistance, please reach out to us! All the best – Matthew@GEA
- Pros mentioned:Overall performance
Good microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It preforms as advertised, just have to remember the reheat sequence.
I would recommend this to a friend GE Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave has been fine for an open box buy! However, they did not include the mounting bracket but luckily was able to use the old bracket!
I would recommend this to a friendCheck for Health Hazard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Radiation leak concern. Need Testing with a Device
No, I would not recommend this to a friendNoisy microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works OK, but is noisy. My old GE microwave was quieter. Got a repairman in to fix it from GE and was told that it was just the way it was made. He couldn’t fix it.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Nice Simple Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This GE microwave is similar to the initial one in the house. Works well and is not overly complicated. Does the job well for the price paid.
I would recommend this to a friend Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent mid priced microwave. You need two people to install as I had my neighbor help me. If you don't know what you're doing, have a pro install this item (over the range microwave)
I would recommend this to a friendIt was in stock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have bought GE appliances for many years. Unfortunately they are NOT getting better. This is passable, the only real factor was availability. Q: “How’s the new microwave?” A: “Well, it was in stock.” It works, it’s louder than the old one, it’s decent. Next time I have to buy one, hopefully there are more to choose from.
No, I would not recommend this to a friendMicrowave oven
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but at times it doesn’t seem to heat evenly
I would recommend this to a friendowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it make a bumping sound when on ????????????????????
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Goo microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with mount. Heats food well and easy to use. Would reccomend
I would recommend this to a friend GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too sure about the sound it is making when running. Too much steam on the glass door.
No, I would not recommend this to a friendMissing parts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I regard GE products as solid and bought a microwave at Best Buy. However, when we opened and checked the parts against the manual, some where missing. So, we had to return it.
No, I would not recommend this to a friend- Pros mentioned:Installation
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good item for the prize. Easy to install. Received on time.
I would recommend this to a friend - Pros mentioned:Overall performance
No longevity
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave 18 months ago. It looked GREAT and worked pretty well for the price. However, a few days ago, the unit completely lost power. It won’t turn on at all. Here I am now, a year and a half later, making a purchase for another GE microwave. It’s very frustrating.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the microwave. Works so easy. Super great for the kids
I would recommend this to a friend Noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too noisy. Much noisier when cooking than our old OTRx
No, I would not recommend this to a friendLooks good but hard to read panel even with light.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been nice to read touch screen without turning on kitchen light switch on to see panel.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Robert, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship of your microwave. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our microwave design and development team for future improvements. -Chris@GEA
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had bought this product before lasted a couple day past warranty period of 1 year Hoping this time will be better.
No, I would not recommend this to a friend