Customer Ratings & Reviews
- Model:
- JNM3163RJSS
- |
- SKU:
- 4916913
Customer reviews
Rating 4.4 out of 5 stars with 9023 reviews
(9,023 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Look great!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was perfect for the space that was available, plus it’s a Whirlpool.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Solid Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and is easy to install. I have been using it for over a year without any issues.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great microwave but
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were definitely in need of a new microwave and initially very excited by the power and operation. However, after about a year, the light underneath stopped working. It’s not a matter of bulbs because we have replaced them. When it first started happening, the lights would come on underneath if you opened and closed the microwave door. Then stopped working altogether. We are now thinking that it has to do with the fact that it’s an over the range and perhaps steam from stovetop cooking has impacted the operation of the light. The microwave still works great for cooking food but disappointed that the light no longer works after mail short a period of time.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good product, good service, good price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, easy to use and it looks great. The service man who delivered and installed it was terrific. The price was also nice.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 1 out of 5 stars
GE Over the Range Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave has adequate features and is user friendly. It performed well until it started to fail just 3 months past the warranty end date. Item Installed 5/31/23. Sound panel began to fail on 9/1/25. Total tech extended warranty is misleading as it states the purchase is covered for an additional 24 months. However, according to C/S Rep. the warranty is only extended for 12 months beyond the manufacturers 12 month warranty. The 24 month extended warranty only applies to APPLE products. One Star Rating based on the fact that we as consumers should not have to be replacing appliances every two years, and if that is what things are coming to, then the microwave should have been priced at $50.00 to $75.00. Very disappointed with GE...They used to build quality products.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear about the issue you're having with your microwave. We encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances
Rated 5 out of 5 stars
great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this one because it was on sale and it was also a GE (sine we have a GE refrigerator.). I didn't know it had so many features. Its like an smart microwave. I love it. its so quiet when warming up food. .
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
This was a replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to have microwave the same size as my “Kenmore”. This was the right size. I like it, it is a little smaller inside. It is easy to use. I like that it lets me know when food is ready without constant dinging. Has a 30 second add to time button, this is useful.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was excellent! Microwave was easy to install and works great!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Quality and good looking Microwave
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 10 months of daily use we can say so far, so good. Very easy to use, looks good, and so far has been completely reliable. Turntable is big enough for large plates to fit, the light and fan functions are good quality, as are the reheat and defrost functions. Highly recommended.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 4 out of 5 stars
Recommend purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size, replaced an old '03 ge profile. Easy mount setup took maybe 15 minutes to install. Only bad thing about it is that the keyboard isn't back lit so for some it may be hard to read which buttons your seeking
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Fits, and works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a replacement microwave oven, this was exactly what I needed. Installation was straightforward, and due to similarities between the new and old unit I didn't have to replace the wall-mount (which sped up the process). The old model was a GE microwave approximately 14 years old. Overall, I'm quite satisfied.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 4 out of 5 stars
A good basic microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, does all the things I need a microwave for. The only drawback is that the lettering on the control panel is not as bright as my former GE microwave so I have some difficulty reading it. Otherwise everything else is good.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to use and fits perfectly in the area above my range. Looks fabulous.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 4 out of 5 stars
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a couple weeks. A lot of good, basic features. Stainless steel unit looks nice. Install is about the same as other microwaves. Put up the bracket and mount the microwave.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
First stainless steel appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave oven and was a great price. Looks wonderful in my kitchen. The price went down after I submitted the order and Best Buy refunded the difference in a price match.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Looks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, easy & explanatory buttons & looks pretty nice too!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Edna
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microvave fits perfectly over my range. Although my other appluances are black, it matches my black appliances because its stainless steel, trimmed in black. It is also ver easy to clean. Very reasonably priced.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE - 1.6 Cu. Ft. Over-the-Range Microwave with Con
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good so far GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless steel
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Easy install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up cancelling our previous order and went with this one. It was extremely easy to install. We love the look of it and are very happy with our purchase.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Powerful, has all the button features I wanted (express time being number one). Easy to read keypad. Installation was fairly easy especially with its template.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to share your feedback. We are so glad to hear your microwave is working great and that you are happy with the features and the ease of installation. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA










