Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- |
- SKU:
- 4916905
Customer reviews
Rating 4.4 out of 5 stars with 8425 reviews
(8,425 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, spacious size, and attractive appearance. Many appreciate its straightforward installation and consider it a great value for the price. Positive feedback highlights the microwave's performance and ability to accommodate larger dishes. Overall, the product receives overwhelmingly positive reviews.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microwave replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great assistance from Best Buy staff regarding my options & space requirements. Delivered in a timely manner without any problems. I find it easy & simple to operate. Very happy with the purchase. Thank you Best Buy!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, we're sorry to hear about your previous model, but we're glad you found this Over-the-Range Microwave to be a suitable replacement. It's always exciting to get a new appliance, and it's even better when it exceeds your expectations. Thanks for the review and have a great day! -Sylvia@GEA
- Pros mentioned:Size
Rated 5 out of 5 stars
Updated model of our original microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaces the microwave we had for about 8-10 years. It is the same size and updated model. it operates exactly the same.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
GE Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box but only the box was open. Great price, and salesperson worked with us for the best deal. Ours broke unexpectedly so it was a relief to have such a positive experience.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Simple but reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid budget friendly microwave. It may be missing some of the bells and whistles of some more expensive models, but it gets the job done. The glass turntable is remarkably larger than many of the high-end brands.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Croman505, thank you for your review. We're glad to hear that you have been overall pleased with your new microwave. We're always happy to help should you have questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA
Rated 3 out of 5 stars
Sullen manager and BEWARE OPEN-BOX items!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.« Open box - excellent » shouldn’t describe an over-the-range microwave without ANY hardware (brackets, screws, templates), a turntable, or instructions. It’s NOT sellable - let alone « excellent ». When returning it the store manager was sullen (probably because I interrupted his hanging out with the guys at the entrance (also had to interrupt their chat to ask them to move so I could roll the cart into the store)). He never said hello, welcome, sorry, etc - just looked angry and typed on and on leaving me standing there not knowing what he was doing or why. Was he looking for a replacement? Was he changing it to « unsellable » status? I didn’t know until I’d been standing there in silence for several minutes. The female team member was very polite and nice - but this manager has been promoted above his abilities. I haven’t shopped BB much in years - and this confirms I’ll keep using the mail-order/delivery giant going forward.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect in every way!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave! It' exactly what I wanted. Simple to use. Just press one button and hit start. I wanted a GE microwave to match my other appliances and it is high quality with lots of features I will use at a great price! My brother installed it for me and is easier with two people to lift it into the space. I couldn't be happier!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend Rated 3 out of 5 stars
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price of the microwave fit my budget but when heating up food it is loud.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to give you some information regarding the sound level of your microwave. It is normal to hear a dull thumping sound or hum while cooking. However, if you suspect the sound level is not from normal operation, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
- Pros mentioned:Size
Rated 5 out of 5 stars
MICROWAVE
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FIR PERFECTLY IN MY KITCHEN AND MATCHED EVERYTHING IN IT
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Attractive microwave.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This over the range microwave replaced one from another manufacturer that failed after 6 years of use. This one had all the features that we wanted at a reasonable price. It is attractive and seems to be well made. It meets all of our needs and works well so far.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Cons mentioned:Display
Rated 4 out of 5 stars
Patty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to see selection tabs, light could be better…all and all a decent microwave for the price.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend Rated 4 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has made a great addition to our appliances. It’s super quiet most of the time. The reason I am giving it 4 stars instead of 5 stars is sometimes it sounds like the turn table is getting stuck yet there is nothing for it to catch on.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
I am very satisfied with the product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about it. Price, installation etc..
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Cons mentioned:Door
Rated 4 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is great. I like the raised turntable. The door of the microwave is a little flimsy with the plastic latches however.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Excellent product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and the Installation team were on time and efficient.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Solid Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having to replace my Frigidaire microwave twice in 5 years, I chose the more solid GE and it was worth it. It was worth breaking away from the set for this more sturdy and stable microwave. It is a great choice and price point, we highly recommend.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Working good.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave to replace an old GE one. Since my purchase on June 2023 it is working great.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
great for what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i recognize that there are more advanced models in the store, but for what i wanted, this is perfect. i found that the install was pretty straightforward (once i conceded i couldn't just hang it where the old one was) and the form and function is precisely what i was seeking.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Nothing fancy, but it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an older version of the same microwave. The old one lasted ten years. It is a basic microwave that woks well. My only frustration is that the new one has mounting holes in different places than the old one. It is an unnecessary change that caused some frustration.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Over-the-range Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly like it was designed for. Very easy to use.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect choice for replacing an old unit that went.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend






