Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- |
- SKU:
- 4916905
Customer reviews
Rating 4.4 out of 5 stars with 8425 reviews
(8,425 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, spacious size, and attractive appearance. Many appreciate its straightforward installation and consider it a great value for the price. Positive feedback highlights the microwave's performance and ability to accommodate larger dishes. Overall, the product receives overwhelmingly positive reviews.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this microwave so far. It is really quiet and cooks well. The light inside the microwave could be a little brighter...maybe on both sides rather than on one side.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Pretty Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good microwave it heats fast and the clock is so much brighter than my last ge which died and its still selling now but this one was cheaper and it works better
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great Looking & Many Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has everything you need (express cook buttons for 1 minute, 2 minutes, etc, popcorn button, surface light with 2 settings (bright & more dim), add 30 second button, timer button), works perfect, looks really nice (black & stainless steel).
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for the price, kind of wish the light was brighter or white.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Looks good and functions very efficiently.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has met all my expectations. I was also pleased when the gentleman who installed it said it versatile for external or internal exhaust. The pricing was also excellent based on my research.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product at a good price. I would buy again.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend Rated 5 out of 5 stars
M wave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the same previous one but it only lasted 2 years but we use it a lot. Hopefully we can get a longer use out of this one
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We first purchased this as an open box item listed in excellent condition in preparation for a kitchen remodel. When it was installed 3 months later, we discovered that the door didn't fit right and it had some dings in it - hardly excellent condition. We worked with the local Best Buy store which was very cooperative in taking back the unit and replacing it with a new one. The microwave itself works fine. We like the 2 speed exhaust fan and the ability to turn off the turntable when microwaving larger dishes which won't rotate.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Reasonably priced microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job and fits perfectly above my stove.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend - Cons mentioned:Display
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this model for exactly 10 days and a few minutes ago, it started making a buzzing sound out of nowhere while simultaneously the display screen blinked randomly. I tried unplugging it for a few minutes and plugging it back to attempt to resolve the issue but that has failed. I’m heading to the store as soon as they open tomorrow morning and hopefully I can exchange this piece of junk.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear about the issue you have had with your new microwave and appreciate you letting us know this happened. Your microwave is covered by the manufacturer's warranty. If you have not been able to exchange the unit, please contact our GE Appliances team of experts - Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your microwave evaluated and repaired as needed. -Vikki@GEAppliances
- Pros mentioned:Size
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It iIs a good machine. I really like it. It fit in the alloted space perfectally.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Gift for in-laws
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and excellent value. In-laws love it.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Cons mentioned:Display
Rated 2 out of 5 stars
Display failed after 2.5 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave worked fine for about 2 years, but then display driver failed so that numbers constantly flicker and are illegible. It still heats but not possible to see the cook time on the led display. Others experienced the same issue as described in this reddit article. It's looking like there is no cost-effective fix and the whole unit will need to be replaced. It is 2.5 years old. https://www.reddit.com/r/Appliances/comments/1att9yg/ge_microwave_display_flashes/
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect and was easy to install. Would recommend having a second person help lift but other than that was a breeze
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Nice microwave, easy to follow instructions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave to replace an existing microwave that had quit working. The directions were easy to follow and the installation was fairly simple. I am very pleased.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, Thanks for sharing! It's a pleasure to have you in the GE family. We're sorry to hear about your previous model, but we're glad this one is accommodating your home well. If you ever have questions or concerns let us know. We'd be more than happy to help. Have a great day! -Sylvia@GEA
Rated 4 out of 5 stars
Good mirowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the microwave but the clock on it isn't very good, but it does the job so I won't complain about the clock. Other than that it is a very descent basic microwave.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the product. Nice, easy to install and good quality. Overall very good experience. Will see how it performs in the long run and will update. But for now very satisfied.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With so many choices it's not easy to decide which one to buy. Fortunately my sales man helped out a lot. So glad he did. This microwave suits my needs perfectly. Easy to use!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello,
Thanks for sharing and welcome to the GE family! It's a pleasure having you with us and if there are any questions or concerns please let us know. Have a wonderful day!-Sylvia@GEA
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Quality unit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second unit. First one lasted over five years. Easy to install. Easy to operate. This was first time I used curbside pickup, it was quick 5 minutes and I was out of there.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hello JoeS, thank you for your review. We're glad to hear that you have been overall pleased with your new microwave, and that your installation went smoothly. We're always happy to help should you have questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA
Rated 3 out of 5 stars
$$$ for a Basic Unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A middle of the road, basic, plastic unit. Overhead light is only ONE light in the middle; leaving the sides in the shadows/dark. The buttons layout could be better positioned. For a HEAT/RE-HEAT unit, the price is a bit high. I am giving this unit a 5 yr lifespan.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances






