Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised when i had to purchase this for a rental unit. I was expecting to have to pay twice as much to get an over the range unit. It was so easy to install that my tenant dis it themselves. It is up and working great.
I would recommend this to a friend Nice Microwave! Expertly Installed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was a replacement for my 15 yr old original over my kitchen stove. It looks very similar to my original and fit in the restricted space with only minor adjustments. I was concerned about installation because small differences in bolt locations can make it tough. But it comes with a new wall mounting bracket with paper template for checking hole alignments. That made it a much simpler installation. The multiple speed fan is much quieter than the previous one. The control panel is straight forward and I had no trouble programming it...I am not naturally good at this type thing. It seems to cook significantly more efficiently than the previous one. It rates about 20% less power, but heats water and food in about 20% faster. Wow.
I would recommend this to a friend- Pros mentioned:Size
Great microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave and the size. I only gave it 4 stars as it is very dark and very hard to read the numbers especially at night. No lights come on. Husband said the same thing!
I would recommend this to a friend It does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down after 2 months luckily it had factory warranty and they did fix it but now its way louder
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are glad to hear that your microwave was fixed and working well now. It is normal for the unit to make sounds while operating. Normal sounds can be produced by the appliance as well as the food being heated in the appliance. Please review the article titled “Microwave - Arcing or Making Sounds” on the GE Appliances website.
- Pros mentioned:Ease of use
Wonderful microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace the one we had for at least 15 years. Same brand and features as the one we replaced. Works great and easy to use. Easy to install. I did have someone to help with the installation as recommended.
I would recommend this to a friend Reasonably Priced and Beautiful Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful above-the-rand microwave. Compliments my other stainless steel appliances wonderfully!
I would recommend this to a friend- Pros mentioned:Overall performance
Affordable and does the job.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean, sleek and easy to install over the range. So far, so good...
I would recommend this to a friend - Pros mentioned:Installation
bought this to replace same model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this same model about 4 years ago. Was glad could still get same model and that the template matched the original so the installation was easy. First one probably would have lasted longer but when we took it down realized a vent had been blocked.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the "one-touch" buttons and the "add 30 seconds" button. These buttons make it so simple to use to quickly heat up anything. The dedicated buttons, such as Popcorn Potatoes, Defrost, etc do a great job of cooking those items without over-cooking.
I would recommend this to a friend Direct Replacement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. Purchased as a direct replacement for my old one. The old one lasted 6 years. Not sure if that’s good or not in microwave years but for the price I’m happy.
I would recommend this to a friendPERFECT FOR WHAT I NEED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is top rated by Consumer Reports which is why I bought it. It doesn't have all the bells & whistles that newer much more expensive models have, but I wouldn't use those options. It replaces a 9 year old model that is very similar and that is all I wanted to do. The mounting holes above were about an inch off (because it is slightly smaller), so that was the only adjustment I needed. The first one sent did not work, but Best Buy did a great job in getting another one sent within a few days. It does the job I needed!!!
I would recommend this to a friend- Pros mentioned:Ease of use
Excellent Microwave and Bestbuy Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this microwave... it works and heats well. It was really easy to mount...And the service to deliver was perfect and professional .. They arrived on time, kept communication and were fast in delivering.. Thank you Bestbuy.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and easy to use and I don’t know what else to say to meet the minimum requirements lol
I would recommend this to a friend - Pros mentioned:Overall performance
GE Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will. I liked my old GE microwave and I love the new one as much I would highly recommend.
I would recommend this to a friend - Pros mentioned:Installation
Works as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected and install was easy, included instructions and template to make the install easy.
I would recommend this to a friend - Pros mentioned:Ease of use
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has all the bells and whistles you need. Plenty of power and clean stainless steel finish. Easy to use and clean and matches perfectly with our GE profile gas range. Had GE profile microwave before this one and think this one looks and works better.
I would recommend this to a friend - Pros mentioned:Overall performance
GE over range microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good replacement for existing outdated over range microwave. Clean lines, easy to maintain appearance. Entry level features that provide all functions that we need / use at very reasonable price point.
I would recommend this to a friend - Cons mentioned:Control panel, Door quality
microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok door closes weird touch buttons are hard to press
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Great Buy and Great Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy and great service or should I say, Best Buy and Best Service!!!! Thank You so much (:
I would recommend this to a friend My New Stainless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave. I bought this along with my stainless steel refrigerator to start matching the appliances in my kitchen.
I would recommend this to a friend