Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door quality
DISAPPOINTED
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made! Light on clock flickers all the time and it is hard to make out the numbers. The door seems like it will break every time it is shut. GE should be ashamed for putting their name on this microwave. It works fine to defrost and heat up food for now. I am very disappointed with this microwave.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .For the door concern, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. Thanks for taking the time to share your feedback, that we'll be sure to pass along to the appropriate team. -Don@GEAppliances
- Pros mentioned:Size
Super Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Larger capacity than one it replaced yet fits perfectly in space. Matches color. Works great.
I would recommend this to a friend - Pros mentioned:Ease of use
Good looking upgrade
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what i needed yo replace a 20 year old microwace. Look great, easy to install with basic skills.
I would recommend this to a friend - Pros mentioned:Price
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the price. The Bisque/Beige color is more expensive which does not make sense. Great features
I would recommend this to a friend - Pros mentioned:Overall performance
New Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new GE microwave is exactly what I wanted and needed.
I would recommend this to a friend - Pros mentioned:Overall performance
You will like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Family loves it. We had GE appliances for a very long time and we love them.
I would recommend this to a friend - Pros mentioned:Ease of use
robert
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Replaced a GE Microwave with this GE. My First worker great. this new Microwave is better its quite easy to use, and works great.
I would recommend this to a friend - Pros mentioned:Size
Happy overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was fast and I was using it the same day I bought. it's very big and fits a lot of food
I would recommend this to a friend - Pros mentioned:Overall performance
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this one to replace existing GE microwave that we broke the handle on. This one looks and performs much better than the old one! Can’t go wrong.
I would recommend this to a friend Does the job!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, does the job. Took the three year warranty which worked out way cheaper than the more expensive models.
I would recommend this to a friendGe Microwave [problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the product but the Dial Panel is very hard to read. Sometimes we need a flashlight to find the button to push and this is very unnessesary since we have had GE for many years without this problem. Wish we were able to get a better serviceable unit
No, I would not recommend this to a friend- Pros mentioned:Overall performance
GE is better than the old Whirlpool microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the old Whirlpool microwave did not perform as well as this new GE. The color GE offered matches my cooktop. Great product as same price as Whirlpool.
I would recommend this to a friend Great for the value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet compared to my older GE model. Just wish the controls were in "brighter" writing.
I would recommend this to a friend- Pros mentioned:Overall performance
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as replacement. Matches previous set of GE appliances - though template differs. Looked for relatively small footprint. Works well so far.
I would recommend this to a friend Very cahllanging to replace the previous generatio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very flimsy sheet metal works. None of the provided screws can make the provided hood adapter tied and secure. I purchased this 9th generation to replace my 5th generation with. None of the mounting brackets and holes matches existing. I ended up to make more holes adjacent to the existing ones on the cabinets and the wall, which ended up to make big holes, and using washers to hang the new microwave. So frustrating. I don't understand why GE made it so difficult to the their loyal customers.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very easy to use. No issues. Highly recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it very much I would buy it again and I would recommend it
I would recommend this to a friend - Pros mentioned:Overall performance
Works well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Had trouble with another brand and bought this as a replacement. Have not had any issues.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice microwave
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. This is a replacement after LG died and it works great and is easy to use out of the box
I would recommend this to a friend - Pros mentioned:Size
Perfect Fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly installed in my space Ordered online and was readily available. Great Product just as described.
I would recommend this to a friend